San Mateo, California
Heritage Inn
Assisted Living · Memory Care · Residential Care
835 Jefferson Court, San Mateo, CA 94401
Heritage Inn in San Mateo provides assisted living, memory care, and residential care in an intimate six-bed home.
- Licensed capacity
- 12 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2026
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Heritage Inn's licensed history includes 2 Type A findings (the most severe citation class, involving resident safety or care) and 3 Type B findings (administrative issues) across nearly 22 years of operation, but the past three years of dated visits show no Type A or Type B citations at all.
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- Track record — Over almost 22 years, this small 6-bed home accumulated 2 Type A and 3 Type B citations, a modest total for a home operating that long, and none of the investigated allegations were substantiated.
- Recent 3 years — The three most recent dated inspections and the most recent complaint investigation turned up no Type A or Type B findings, suggesting the operation has stabilized compared to whatever earlier period produced the lifetime citations.
- Complaints — Three complaint investigations were opened over the licensed period, generating six unfounded allegations and one unsubstantiated allegation, with zero substantiated allegations lifetime or recently.
- Operating tenure — Nearly 22 years of continuous licensure gives this record meaningful weight; a small home with this much history and no substantiated complaints has a fairly steady track record, even with the earlier Type A findings on file.
- 1.Can you walk through what led to the two Type A citations and confirm when they occurred relative to the recent clean inspections?
- 2.What corrective actions were put in place after the Type A and Type B findings, and how were they verified by the state?
- 3.Since the license status shows a change of ownership, will the new operator maintain the same staff and care practices that produced the recent clean record?
Source: California Department of Social Services (CDSS)
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- License number
- License #415601210
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,500 / mo
- Shared Rooms
- $6,500 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Pet Friendly
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
2.0Average RatingAveraged from 1 review published on other websites
AI review summary
A single sharply negative account raises real concerns about cleanliness, upkeep, and food quality that families should verify firsthand before considering Heritage Inn.
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- Cleanliness & maintenance — The reviewer described a dingy, smelly environment with torn furniture and unsecured doors, so families should tour in person to assess current upkeep.
- Dining — A described meal of water, celery, and a hotdog raises questions about meal planning and nutritional quality that are worth asking about directly.
- Atmosphere & grounds — Mentions of no air conditioning and open side doors suggest families should confirm climate control and security practices during a visit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heritage Inn. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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