San Mateo, California
Five Star Care Home II
Assisted Living · Residential Care · Memory Care
789 Niantic Drive, San Mateo, CA 94404
Five Star Care Home II is a small residential care community in San Mateo serving six residents with assisted living, residential care, and memory care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Five Star Care Home II has accumulated 15 Type A findings and 10 Type B findings over more than 19 years of operation, but none of its four inspections in the past three years turned up a Type A or Type B citation.
Read Full SummaryRead less
- Track record — Over the full licensed period, the home has drawn 15 Type A citations (the state's most severe class, tied to resident safety or care) and 10 Type B citations (administrative findings like paperwork or posting gaps), a substantial lifetime total for a 6-bed home.
- Recent 3 years — The four dated inspections from mid-2024 through mid-2025 show zero Type A and zero Type B citations, indicating a cleaner recent stretch than the lifetime numbers alone would suggest.
- Operating tenure — More than 19 years of licensed operation gives real weight to both halves of the story: a history with notable findings, followed by a recent period without new citations.
- Complaints — No complaint investigations have been logged at any point in the home's history, so the citation history comes entirely from routine inspections rather than allegation-driven visits.
- 1.Can you walk through what led to the Type A findings on record and what changes were made afterward?
- 2.What specific steps were taken to achieve four clean inspections in a row over the past three years?
- 3.Are there any current corrective action plans or state monitoring still in place from the earlier findings?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415600705
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 15
- Type B citations · administrative
- 10
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Jul 11, 2025
Facility evaluation
Jul 3, 2025
Facility evaluation
Jun 17, 2025
Facility evaluation
Jun 17, 2024
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,000 / mo
- Studios
- $6,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Families consistently describe exceptional, stable, and deeply personal care at this small home, though details on cost structure and higher-level care needs bear confirming on a tour.
Read Full SummaryRead less
- Staff & care — Reviewers describe the owner and caregivers as unbelievably attentive and consistent, with the same staff caring for a resident with Alzheimer's for nearly five years without turnover.
- Daily life & dignity — Families report that residents were always treated with dignity and that caregivers formed genuine emotional bonds, even grieving alongside the family when a resident passed.
- Dining — The home is praised for providing three home-cooked meals plus snacks daily, with the owner accommodating individual food preferences for each resident.
- Staff & care — A dramatic drop in emergency room visits was noted after moving from a larger facility, attributed to more consistent and attentive monitoring of health needs.
- Financial transparency — The reviews do not discuss pricing, fee structure, or how costs may change as care needs increase, so families should confirm this directly during a tour.
- Staff & care — Since this is a small home reliant on a stable core team, families should ask how care would be handled during staff illness, vacations, or emergencies.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Five Star Care Home II, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Five Star Care Home II. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Five Star Care Home II?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.