San Mateo, California

B&B Residential Facilities - 15 W

Assisted Living · Residential Care

15 West 38th Avenue, San Mateo, CA 94403

B&B Residential Facilities operates a residential care home at 15 West 38th Avenue in San Mateo, one of four small licensed care homes the company runs in the area.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
July 1987

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #410508402Last checked June 2026

State record available

Complaint investigations · 3 years before our last check

Type A citations
1
Complaints with substantiated allegations
1

AI summary

This small six-bed home has operated for over 39 years with a single Type A finding, the state's most severe citation class, issued within the past three years.

Read Full Summary
  • Track record — Across more than 39 years of operation, this six-bed home has one Type A finding on record and no Type B (administrative) citations, a narrow footprint for a nearly four-decade history.
  • Recent 3 years — The one Type A finding and the one substantiated allegation on record both occurred within the past three years, so the record is not old news to discount but also not part of a longer pattern of repeated findings.
  • Operating tenure — With over 39 years of continuous licensure, this home has a long track record against which the single recent finding can be weighed.
  • Complaints — Of the two complaint investigations filed over the home's history, one allegation was substantiated and one was unsubstantiated, meaning roughly half of investigated complaints were confirmed.

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #410508402
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
3
Complaint investigation visits
2
Type A citations · most severe class
1
Type B citations · administrative
0
Substantiated allegations
1

Available reports · 4

  • Facility evaluation

    Jun 17, 2025

    PDF
  • Complaint investigation

    Apr 16, 2025

    PDF
  • Facility evaluation

    Jul 3, 2024

    PDF
  • Facility evaluation

    Aug 4, 2022

    PDF

1–4 of 4 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$8,000 / mo
1-Bedroom
$8,000 / mo

Care & support

Daily Care Services

7 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible

Daily life & programs

Spaces & services

Amenities

7 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Private bathroom
  • Cable TV
  • Wi-Fi / Internet

Outdoor Spaces

2 features
  • Garden / Courtyard
  • Walking paths

Dining Options

2 features
  • All-day / Flexible meal times
  • Accommodates special diets

Transportation

1 feature
  • Scheduled transportation

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

4.7

Averaged from 3 reviews published on other websites

AI review summary

Reviewers consistently praise attentive, round-the-clock caregiving and cleanliness, though families should verify staffing ratios, dining, and costs directly since details are limited.

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What reviewers praise
  • Staff & care — Reviewers highlight that residents are never left alone and receive consistent, caring attention around the clock.
  • Cleanliness & maintenance — The facility is described as very clean, reflecting attentive upkeep.
Worth asking about
  • Dining — Reviews do not mention meal quality or variety, so families should ask about dining options during a tour.
  • Value & pricing — There is no information on costs or fee structures, so it's worth confirming pricing and what is included.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

English

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Senior Places is not affiliated with, endorsed by, or operated by B&B Residential Facilities - 15 W. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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