San Luis Obispo, California
The Village At Sydney Creek
Memory Care
1234 Laurel Lane, San Luis Obispo, CA 93401
The Village at Sydney Creek is a memory care community in San Luis Obispo serving residents with Alzheimer's and related dementias.
- Licensed capacity
- 84 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2000
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Over 26 years of operation, this memory care community has accumulated 5 Type A findings (the most severe citation class, tied to resident safety or care) and 6 Type B findings (administrative issues), but none of the Type A citations occurred in the past three years.
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- Track record — Across a licensed history of 26 years, the community has recorded 5 Type A and 6 Type B citations, alongside 6 substantiated allegations out of 29 investigated.
- Recent 3 years — The past three years show a markedly cleaner trajectory: zero Type A citations, one Type B citation, and one substantiated allegation, suggesting the lifetime totals are weighted toward earlier years rather than an ongoing pattern.
- Complaints — Complaint investigations (19 lifetime, 8 in the past three years) considerably outnumber routine inspections (5 lifetime), meaning much of what is known about this community comes from responding to specific concerns rather than scheduled reviews.
- Severity — About 21% of all investigated allegations were substantiated over the community's history, with the remainder unsubstantiated, indicating most complaints did not result in a confirmed finding.
- 1.Can you walk us through what the 5 Type A citations involved and when each occurred?
- 2.What corrective actions were taken after the substantiated allegations, and how were they verified by the state?
- 3.What changes has the community made in the past three years that have contributed to the cleaner recent record?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #405800577
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 19
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 6
- Substantiated allegations
- 6
Available reports · 30
Facility evaluation
May 27, 2026
Complaint investigation
May 27, 2026
Complaint investigation
May 27, 2026
Complaint investigation
Jun 19, 2025
Facility evaluation
Jun 19, 2025
1–5 of 30 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$6,985 / mo
- Private Rooms
- $6,985 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 20 reviews published on other websites
AI review summary
Most families praise Sydney Creek's memory care staff as warm and attentive, but a serious cleanliness and supervision complaint and reports of falls warrant direct questions on a tour.
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- Staff & care — Reviewers repeatedly describe staff as kind, patient, and skilled specifically in dementia and Alzheimer's care, with individual caregivers and nurses singled out for going above and beyond.
- Daily life & dignity — Families report loved ones thriving, becoming calmer, and forming friendships after moving in, with visible signs of happiness and comfort around staff.
- Activities — Multiple reviewers note structured schedules and activities tailored to residents' cognitive needs that encourage participation and engagement.
- Communication — Families mention staff visiting residents during hospital stays and administrators being visible and responsive, fostering a family-like feel.
- Atmosphere & grounds — The community is organized into distinct care levels (villages) matched to resident needs, and one reviewer notes ongoing improvements under new leadership despite the building's age.
- Staff & care — One reviewer described understaffing, inadequate supervision, and a caregiver vaping near a resident, which families should ask about directly regarding current staffing ratios and oversight.
- Cleanliness & maintenance — While most reviewers call the community clean and well-kept, one recent account described strong urine odors and low cleanliness standards, so a firsthand tour check is warranted.
- Safety — A family reported three falls, including one resulting in a hip fracture, so ask specifically about fall prevention protocols and supervision levels for residents with mobility issues.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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