San Leandro, California
San Leandro Senior Living
Assisted Living · Independent Living
348 West Juana Avenue, San Leandro, CA 94577
San Leandro Senior Living offers Assisted Living and Respite Care in San Leandro, California.
- Licensed capacity
- 90 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2009
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 4
AI summary
Over 17.7 years of operation, San Leandro Senior Living has accumulated 6 Type A findings — the state's most severe citation class, tied to resident safety or care — alongside 17 Type B administrative findings, and complaint investigations have substantially outnumbered routine inspections.
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- Track record — Across more than 17 years of licensed operation, the community has 6 Type A findings and 17 Type B findings, meaning concerns have surfaced on both the serious and the administrative side of compliance over time.
- Recent 3 years — No Type A citations were issued in the past three years, which suggests an improved trajectory on the most severe category, though 7 Type B findings in that same window show administrative issues have continued.
- Complaints — Complaint investigations (18 lifetime, 10 in just the past three years) far outpace the 5 routine inspections conducted, indicating much of what is known about this community comes from responding to specific concerns rather than scheduled reviews.
- Severity — Of the 32 allegations investigated over the community's history, 9 were substantiated and 7 of those came in just the last three years, a substantiation rate of roughly 27% that families should ask about directly.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.Can you walk through what led to the Type A findings earlier in the facility's history and what changes were made afterward?
- 3.What accounts for the high volume of complaint investigations relative to routine inspections, and how does the community track and respond to complaints internally?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #015601394
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 18
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 17
- Substantiated allegations
- 9
Available reports · 34
Complaint investigation
Sep 3, 2026
Facility evaluation
Apr 16, 2026
Facility evaluation
Jan 28, 2026
Complaint investigation
Sep 25, 2025
Facility evaluation
Mar 20, 2025
1–5 of 34 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,750 / mo
- Studios
- $3,750 / mo
- 1-Bedroom
- $4,200 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
10 features
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 148 reviews published on other websites
AI review summary
San Leandro Senior Living (formerly Pacifica) is widely praised for warm, attentive staff and vibrant activities, though families should ask about staffing levels and billing clarity.
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- Staff & care — Residents and families consistently describe caregivers, directors, and med techs as warm, attentive, and quick to respond to medical or personal needs.
- Activities — Reviewers repeatedly highlight a robust activities calendar including bingo, music, field trips, holiday celebrations, and exercise programs that keep residents engaged.
- Atmosphere & grounds — Many describe the community as clean, well-decorated, and welcoming, with a homelike rather than institutional feel.
- Dining — Most reviewers praise the food and special holiday meals, though a few note the menu could be healthier or that they personally disliked some dishes.
- Communication — Families frequently mention that management, including the Executive Director and Business Office Manager, is responsive and proactive when issues arise.
- Staff & care — Several reviews mention understaffing or slow response times, so families should ask about current staff-to-resident ratios, especially on evenings and weekends.
- Financial transparency — A few reviewers described confusion or inconsistencies with billing, so it's worth clarifying how costs change as care needs increase.
- Cleanliness & maintenance — One review noted a lingering maintenance issue with equipment like the garage door, so ask how quickly repair requests are typically handled.
- Daily life & dignity — A serious incident involving neglect was reported in one review, so families should directly ask about staffing protocols and care plans for higher-need residents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Senior Places is not affiliated with, endorsed by, or operated by San Leandro Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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