San Leandro, California
Mori Manor
Assisted Living · Residential Care · Memory Care
1476 164Th Avenue, San Leandro, CA 94578
Mori Manor in San Leandro, California provides assisted living, residential care, and memory care in an intimate community of 14 licensed beds.
- Licensed capacity
- 14 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Mori Manor's licensed record includes 23 Type A findings (the state's most severe citation class, tied to resident safety or care) and 41 Type B administrative findings across just under five years of operation, a volume that warrants a direct conversation with the community.
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- Track record — Across 4.9 years of licensure, this community has accumulated 23 Type A and 41 Type B citations from only 3 inspections, a concentration of findings that is unusual for the size and length of operation.
- Recent 3 years — The dated visits from the past three years show 0 Type A citations and 2 Type B citations, suggesting the most severe findings are not recurring in the recent inspection cycles, though the lifetime total of 23 Type A findings still needs to be understood.
- Complaints — 6 allegations have been substantiated out of those investigated, roughly 30% of the total, including 2 substantiated in just the past three years, so this is an active area to ask about rather than a closed chapter.
- Operating tenure — With licensure beginning in 2021, the record covers only three dated inspection cycles, so while the recent trend looks better, there is not yet a long track record to confirm the improvement is durable.
- 1.Can you walk through what the 23 Type A citations involved and what corrective actions were verified by the state?
- 2.What specific changes were made after the substantiated allegations, and how were those changes confirmed effective?
- 3.Since the two most recent inspections show no Type A findings, what practices or staffing changes account for that improvement?
Source: California Department of Social Services (CDSS)
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- License number
- License #019201054
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 23
- Type B citations · administrative
- 41
- Substantiated allegations
- 0
Available reports · 35
Facility evaluation
Feb 3, 2026
Complaint investigation
Feb 3, 2026
Facility evaluation
Sep 30, 2025
Facility evaluation
Aug 28, 2025
Facility evaluation
Aug 28, 2025
1–5 of 35 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,800 / mo
- Shared Rooms
- $3,800 / mo
- Private Rooms
- $4,700 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
3 services
- Respite / Short-term care
- Cognitive learning center
- Dementia care
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Kitchenette
- Cable TV
- Air conditioning
- Wi-Fi / Internet
- On-site market / Store
- Game room / Billiards
- Fireplace / Common fireplace
- Movie theater / Media room
- Piano / Music room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Beauty salon / Barber
- Swimming pool / Hot tub
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Activity room
Outdoor Spaces
5 features
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Walking paths
- BBQ / Grill area
Dining Options
7 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
- Kosher meals available
Transportation
1 feature- Scheduled transportation
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
3.4Average RatingAveraged from 12 reviews published on other websites
AI review summary
Families and residents consistently praise Mori Manor's caring, attentive staff and homelike cleanliness, but recent reports of unanswered phones and inattentive staff warrant direct follow-up.
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- Staff & care — Reviewers repeatedly describe staff as caring, professional, and attentive, going out of their way to match roommates and honor dietary and language preferences.
- Cleanliness & maintenance — Multiple reviewers highlight that the facility is notably clean and free of the odors often expected in similar care homes.
- Atmosphere & grounds — Families describe a warm, home-like environment with rooms that open to the outdoors, sunny windows, and a pet-friendly policy that lets loved ones' animals visit.
- Value & pricing — One family who compared several facilities found Mori Manor to be both the cleanest and the best value in the area.
- Communication — Several reviewers note thorough tours and clear explanations from staff and ownership when first considering the community.
- Communication — More recent reviews describe difficulty getting anyone to answer the phone, so families should ask about current responsiveness and after-hours contact options.
- Staff & care — A couple of recent comments allege inconsistent staff attentiveness and lateness, which is worth clarifying directly with current families or staff.
- Daily life & dignity — One reviewer felt the rules around independent activities, like walking alone, were too strict for a higher-functioning resident, so ask how flexible policies are for varying ability levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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