San Leandro, California
Jones Convalescent Hospital
Assisted Living
524 Callan Avenue, San Leandro, CA 94577
Jones Convalescent Hospital in San Leandro provides assisted living care for 31 residents.
- Licensed capacity
- 31 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 1993
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Jones Convalescent Hospital has 5 Type A findings — the state's most severe citation class, covering issues affecting resident safety or care — across 32.8 years of licensed operation, but none in the past three years of inspections and complaint visits.
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- Track record — Over more than three decades of operation the community accumulated 5 Type A and 4 Type B (administrative, paperwork or procedural) citations, which is the basis for the lifetime findings on record.
- Recent 3 years — The last four inspections and two complaint investigations, spanning 2022 through early 2026, produced zero Type A or Type B citations and no substantiated allegations, indicating a meaningfully cleaner recent stretch.
- Complaints — One of the four complaint investigations filed over the years resulted in a substantiated allegation, a roughly 17% substantiation rate, with the remaining five allegations unsubstantiated.
- Operating tenure — With nearly 33 years of continuous licensing, the facility has a long track record to draw on, which makes the recent clean stretch a more meaningful signal than it would be for a newer operator.
- 1.Can you walk through what led to the Type A citations earlier in the community's history and what changes were made since then?
- 2.What corrective actions were taken for the substantiated allegation, and how was follow-through verified?
- 3.What specific practices or oversight changes account for the clean inspection and complaint record over the past three years?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #11441040
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 4
- Substantiated allegations
- 1
Available reports · 9
Complaint investigation
Mar 4, 2026
Facility evaluation
Jan 29, 2026
Facility evaluation
Nov 5, 2025
Facility evaluation
Nov 14, 2024
Facility evaluation
Nov 20, 2023
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,800 / mo
- Shared Rooms
- $3,800 / mo
- Private Rooms
- $4,700 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.3Average RatingAveraged from 9 reviews published on other websites
AI review summary
Reviews are sharply mixed, with cleanliness praised by some but recurring concerns about staff attentiveness, kindness, and phone professionalism that families should investigate closely.
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- Cleanliness & maintenance — At least one reviewer described the facility as very nice, clean, and neat.
- Staff & care — Multiple reviewers describe a lack of caring interactions, empathy, and rehabilitation support for residents, so ask how staff are trained to engage with residents beyond basic tasks.
- Communication — One reviewer reported a rude and unprofessional phone interaction, so it's worth asking how the front office handles inquiries from families.
- Cleanliness & maintenance — An older review criticized housekeeping quality, which contrasts with a more recent positive comment, so confirm current cleaning standards on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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