San Leandro, California
Carlton Senior Living San Leandro
Assisted Living · Memory Care · Independent Living
1000 East 14th Street, San Leandro, CA 94577
Carlton Senior Living San Leandro in San Leandro, CA offers assisted living, memory care, and independent living for a larger community with 199 licensed beds.
- Licensed capacity
- 199 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 4
AI summary
Across nearly 27 years of operation, Carlton Senior Living San Leandro has accumulated 4 Type A findings (the state's most severe citation class, involving resident safety or care) and 19 Type B administrative findings, with 2 of the Type A findings occurring within the past three years.
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- Track record — Over the full licensed period the community has drawn 4 Type A and 19 Type B citations alongside 13 substantiated allegations, a record that warrants a direct conversation rather than alarm.
- Recent 3 years — Half of the lifetime Type A total, 2 findings, occurred in the past three years, and 8 of the recent complaint investigations resulted in substantiated allegations, indicating the concerns are not confined to the distant past.
- Complaints — Complaint investigations (21 lifetime, 8 in the past three years) far outnumber routine inspections relative to what is typical, and roughly 37% of all investigated allegations were substantiated, meaning most were not confirmed but a meaningful share were.
- Operating tenure — Nearly 27 years of continuous licensure gives a long baseline, but the clustering of findings in the recent period suggests current practices deserve fresh scrutiny rather than reliance on the long history alone.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.What specifically led to the 2 Type A citations issued in the past three years, and have the underlying issues been resolved?
- 3.Given that complaint investigations far outnumber inspections here, what is generating the volume of complaints and how is the community addressing the root causes?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #15600341
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 21
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 19
- Substantiated allegations
- 13
Available reports · 28
Facility evaluation
Apr 29, 2026
Complaint investigation
Apr 21, 2026
Complaint investigation
Dec 4, 2025
Facility evaluation
Sep 3, 2025
Facility evaluation
Aug 21, 2025
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,995 / mo
- Studios
- $3,995 / mo
- 1-Bedroom
- $5,795 / mo
- 2-Bedroom
- $6,795 / mo
Independent LivingStarting at$3,995 / mo
- Studios
- $3,995 / mo
- 1-Bedroom
- $5,795 / mo
- 2-Bedroom
- $6,795 / mo
Memory CareStarting at$7,595 / mo
- Shared Rooms
- $7,595 / mo
Care & support
Daily Care Services
12 services
- Medication management
- 24-hour supervision
- Hearing assistive devices
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Physical therapy on-site
- Mobility assistance
- Wheelchair accessible
- Diabetes / insulin management
- Safety rails (bathroom)
- Incontinence care
- Non-ambulatory care
Specialized Care
5 services
- Parkinson's program
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fireplace / Common fireplace
- Elevator access
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
7 features
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- Walking paths
- Garden / Courtyard
- BBQ / Grill area
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Choice menu
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Maintenance services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 28 reviews published on other websites
AI review summary
Families consistently praise the caring staff, vibrant atmosphere, and quality of care, but should carefully verify pricing structure and fee increases before committing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and genuinely caring, with several noting exceptional support during difficult transitions like hospice or dementia diagnoses.
- Atmosphere & grounds — The community is frequently called beautiful, clean, and vibrant, with a welcoming courtyard and a hotel-like feel that residents enjoy.
- Activities — Families highlight an abundance of engaging activities and describe residents as active and happy rather than confined to their rooms.
- Dining — Meals are generally described as tasty with good variety, though a few reviewers noted portions could be small or quality inconsistent.
- Daily life & dignity — Multiple reviews mention residents being treated with respect and love, helping them feel at home even after major life transitions.
- Financial transparency — Several families report unexpected charges, steep annual fee increases, and costs for medication management or care level upgrades that exceeded initial estimates, so ask for a detailed breakdown of all potential fees.
- Communication — A few reviewers experienced friction during the move-in process, including paperwork delays and gaps in communication between sales and care staff.
- Staff & care — While most experiences with staff are positive, a handful of reviews mention inconsistent management professionalism, so it's worth asking about staff training and turnover.
- Value & pricing — Pricing is described by many as high relative to nearby options, so families should confirm current base rates and how costs scale with increasing care needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Carlton Senior Living San Leandro. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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