Silverado San Juan Capistrano

Silverado San Juan Capistrano has received one Type A citation (a serious violation affecting resident safety or care) and four Type B citations (administrative or non-serious findings) during its 5.3 years of operation since licensing in March 2021. The community has also had one substantiated allegation among ten total allegations investigated, meaning roughly 10% of investigated complaints were substantiated. The facility has experienced more complaint investigations than routine inspections, which suggests some ongoing resident or family concerns. However, the recent trajectory shows improvement — the single Type A citation occurred during the earlier licensed period, with no Type A violations in the past three years, though one substantiated allegation did occur recently. Families should ask the community about the specific nature of the substantiated allegation and what corrective actions were taken and verified. Given the relatively short operating history, this limited violation record across areas like resident care plans and medication management provides a reasonable but still-developing compliance picture.