San Juan Capistrano, California
Silverado San Juan Capistrano
Memory Care
30311 Camino Capistrano, San Juan Capistrano, CA 92675
Silverado San Juan Capistrano is a memory care community located off the 5 freeway in San Juan Capistrano, CA, serving residents living with Alzheimer's and other forms of dementia.
- Licensed capacity
- 96 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Silverado San Juan Capistrano shows one Type A finding across more than five years of operation, with no repeat of that severity level in the past three years.
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- Track record — Over more than five years of licensed operation, the community has accumulated one Type A finding (the state's most severe citation class, tied to resident safety or care) and four Type B findings (administrative issues like paperwork or posting gaps), a pattern consistent with a generally clean record rather than a recurring problem.
- Recent 3 years — In the past three years, inspections and complaint visits produced zero Type A citations and just one Type B citation, indicating the record has held steady or improved rather than deteriorated.
- Complaints — Five complaint investigations have been logged over the licensed period, with one allegation substantiated and nine unsubstantiated; that single substantiated allegation also falls within the recent three-year window, so it remains current and worth a direct question.
- Operating tenure — With just over five years of licensing and four completed inspections, the community has a moderate operating history that gives a reasonably solid basis for judging its inspection performance on core areas like medication management and staff training.
Source: California Department of Social Services (CDSS)
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- License number
- License #306005691
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 4
- Substantiated allegations
- 1
Available reports · 9
Complaint investigation
May 12, 2026
Facility evaluation
Mar 18, 2026
Complaint investigation
Sep 11, 2025
Complaint investigation
Aug 6, 2025
Facility evaluation
Feb 7, 2025
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $9,150 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 45 reviews published on other websites
AI review summary
Most families describe outstanding, attentive memory care and a beautiful, engaging environment, but a serious 2024 account of neglect and understaffing warrants direct questions before committing.
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- Staff & care — Reviewers repeatedly describe staff as kind, attentive, and skilled at managing dementia-related behaviors, with families feeling genuinely supported over years of residency.
- Activities — Families consistently mention engaging, varied activities including live music and gardening that keep residents stimulated and socially connected.
- Atmosphere & grounds — The community is frequently praised for its beautiful, purpose-built layout with expansive walking paths, gardens, and a central courtyard that feel like home.
- Dining — Several reviewers highlight good food quality and variety, with residents reportedly enjoying meals and snacks available throughout the day.
- Communication — Multiple families note frequent, proactive updates from staff, including calls about concerns and scheduled family conference calls.
- Staff & care — One detailed account describes understaffing, medication overuse, and hygiene lapses, so families should ask how care concerns and staffing levels are handled and monitored.
- Value & pricing — Several reviewers note costs are at the high end, so families should clarify current pricing, what triggers rate increases, and how fees scale with higher care needs.
- Daily life & dignity — Reports differ on room-sharing arrangements and pet policies, so it's worth touring to see current occupancy setups and how animals are managed around residents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Silverado San Juan Capistrano. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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