San Jose, California
Sonnet Hill Senior Living
Assisted Living · Memory Care
429 Meridian Avenue, San Jose, CA 95126
Sonnet Hill Senior Living in San Jose provides assisted living and memory care to a community of 80 residents.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 6
AI summary
Sonnet Hill has accumulated 11 Type A findings (the state's most severe citation class, involving resident safety or care) over its 5.2 years of licensure, with 4 of those occurring within just the past three years alongside continued complaint activity.
Read Full SummaryRead less
- Track record — Across a relatively short 5.2-year licensed history, the community has drawn 11 Type A findings and 13 Type B (administrative) findings, a volume that stands out given the limited operating period.
- Recent 3 years — 4 of the 11 lifetime Type A findings and 7 substantiated allegations occurred in just the last three years, indicating the concerns are active and recent rather than resolved history.
- Complaints — Complaint investigations (23 lifetime, 16 in the past three years) far outnumber routine inspections, and roughly 20% of all investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded but a meaningful share were confirmed.
- Operating tenure — Licensed since May 2021, Sonnet Hill has only about five years of history, so this pattern has emerged relatively early and there is not yet a long stretch of years to show whether it is improving or continuing.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What specific conditions led to the 4 recent Type A citations, and have those issues been independently re-inspected and closed?
- 3.Given that complaint investigations far outnumber routine inspections, what is driving the volume of complaints, and how does the community track and respond to them internally?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #435202780
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 23
- Type A citations · most severe class
- 11
- Type B citations · administrative
- 13
- Substantiated allegations
- 11
Available reports · 34
Facility evaluation
Apr 1, 2026
Complaint investigation
Mar 5, 2026
Complaint investigation
Jan 30, 2026
Facility evaluation
Jan 27, 2026
Facility evaluation
Jan 14, 2026
1–5 of 34 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,250 / mo
- Shared Rooms
- $5,250 / mo
- 2-Bedroom
- $5,250 / mo
- Studios
- $6,175 / mo
- 1-Bedroom
- $7,895 / mo
Care & support
Daily Care Services
10 services
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- 24-hour nursing
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.7Average RatingAveraged from 35 reviews published on other websites
AI review summary
Most families praise the caring staff, activities, and value at Sonnet Hill, but reviews raise real questions about staffing levels for changing, medication handling, and emergency evacuation readiness.
Read Full SummaryRead less
- Activities — Reviewers consistently highlight a robust activity calendar including bingo, arts and crafts, music, and themed events that keep residents, including those with dementia, engaged.
- Staff & care — Many families describe staff and leadership as compassionate, professional, and responsive, with several naming specific team members who went above and beyond.
- Value & pricing — Multiple reviewers call the pricing competitive or a good value given what is included, such as incontinence supplies and homecooked meals.
- Atmosphere & grounds — The community is frequently described as clean, modern, and appropriately sized, not too large or impersonal.
- Dining — Food is generally well received, with reviewers noting good variety and restaurant-style service, though a couple of picky eaters were sometimes disappointed.
- Staff & care — One detailed account describes long delays in changing a bedridden hospice resident due to insufficient staff, so families should ask about staffing ratios for residents needing two-person assistance.
- Communication — Several reviewers experienced breakdowns such as unopened medications, missing emergency contacts, or unclear discharge preparation, so it's worth confirming how the community documents and relays medical and family information.
- Daily life & dignity — A couple of reviews mention basics like bedding (missing top sheets) or locating medications like morphine promptly, so families should ask about routine care protocols and after-hours responsiveness.
- Cleanliness & maintenance — One reviewer raised concern about limited staff availability to unlock secured doors quickly in an emergency, so it's worth asking about evacuation procedures and staffing coverage on the secured floors.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Sonnet Hill Senior Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Sonnet Hill Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Sonnet Hill Senior Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.