San Jose, California
Marbella San Jose
Assisted Living · Memory Care · Independent Living
1009 Blossom River Way, San Jose, CA 95123
Marbella San Jose is a senior living community in San Jose, CA offering Independent Living, Assisted Living, and Memory Care in one location.
- Licensed capacity
- 153 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Marbella San Jose's record over 11.5 years of operation includes 9 Type A findings — the state's most severe citation class for issues affecting resident safety or care — with 4 of those occurring within the past three years alongside 5 substantiated allegations.
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- Track record — Over more than 11 years of operation, this 153-bed community accumulated 9 Type A findings and 5 Type B (administrative) findings, along with 27 complaint investigations.
- Recent 3 years — The recent period does not show improvement: 4 of the 9 lifetime Type A findings and 5 of the 7 substantiated allegations occurred within the past three years, indicating the concerns are current rather than historical.
- Complaints — Complaint investigations (27) far outnumber routine inspections (4) over the licensed period, and about 19% of investigated allegations were substantiated, with the remainder split between unsubstantiated and unfounded.
- Operating tenure — With over a decade of licensed operation and a large resident capacity, the volume of complaint activity and findings is notable even accounting for the community's size and history.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.What specific issues led to the 4 Type A citations issued in the recent period, and have those conditions been resolved?
- 3.Given the change of ownership, what compliance or operational changes has new management made in response to this record?
Source: California Department of Social Services (CDSS)
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- License number
- License #435202971
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 2
1–2 of 2 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,480 / mo
- 1-Bedroom
- $6,480 / mo
- 2-Bedroom
- $8,340 / mo
Independent LivingStarting at$5,020 / mo
- 1-Bedroom
- $5,020 / mo
- 2-Bedroom
- $7,825 / mo
Memory CareStarting at$4,415 / mo
- Shared Rooms
- $4,415 / mo
- Studios
- $6,735 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Café / Bistro
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
- Putting green / Golf
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Choice menu
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
Reviews
Online reputation
4.8Average RatingAveraged from 176 reviews published on other websites
AI review summary
Marbella San Jose (Brookdale) earns strong praise for friendly, caring staff and vibrant activities, but families should ask about staffing levels, dining consistency, and fee transparency.
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- Staff & care — Residents and families consistently describe staff as warm, attentive, and quick to help, with many singling out specific caregivers and activity directors for going above and beyond.
- Activities — Reviewers repeatedly highlight a full calendar of engaging activities, from chorus and exercise classes to live music, happy hour, and outings, with something for nearly every interest.
- Atmosphere & grounds — The community is often described as beautiful and homey, with well-kept gardens, courtyards, and common areas that feel more like a resort than a facility.
- Dining — Many residents enjoy the social aspect of mealtimes and praise the variety and quality of food, though this is not universal.
- Communication — Several reviewers note that front desk and sales staff were responsive, knowledgeable, and thorough in answering questions during tours and calls.
- Staff & care — A number of reviews mention being short-staffed, particularly on weekends, leading to delays in care such as waiting 20 to 30 minutes for bathroom assistance, so families should ask about current staffing ratios and weekend coverage.
- Dining — While many praise the food, others describe it as bland or inconsistent, especially during lockdowns or when meals were served in rooms, so it's worth sampling meals during a tour.
- Financial transparency — Some reviewers report vague or hidden pricing, unexpected charges such as fees for meal delivery to rooms, and disputes over billing after move-out, so families should get a detailed written breakdown of all potential fees.
- Cleanliness & maintenance — A few reviews mention dated carpets and common areas needing updates, though the community appears to be actively renovating, so ask about the timeline for ongoing improvements.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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