San Jose, California
Lovely Care Home
Assisted Living · Residential Care
3640 Heathcot Court, San Jose, CA 95121
Lovely Care Home in San Jose is an intimate six-bed community offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2004
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 12
- Complaints with substantiated allegations
- 3
AI summary
Lovely Care Home, a 6-bed home licensed for over 22 years, shows 5 Type A findings (the state's most severe citation class, involving resident safety or care) across its lifetime, with 12 Type A citations recorded on complaint visits within just the past three years, indicating the record has intensified rather than…
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improved recently.
- Track record — Over more than two decades of operation this small 6-bed home has accumulated 5 lifetime Type A findings and 3 Type B findings (administrative, paperwork-related), but the bulk of the severity is concentrated in recent activity rather than spread evenly across its history.
- Recent 3 years — In the past three years alone, complaint-driven visits produced 12 Type A citations and 3 Type B citations, a sharp cluster that suggests the most relevant period to understand is right now, not the home's distant past.
- Complaints — Three complaint investigations occurred in the past three years against only six routine inspections in that same window, and one substantiated allegation sits alongside one unfounded allegation lifetime, a roughly 50% substantiation rate worth discussing directly.
- Operating tenure — More than 22 years of licensure gives this home a long operating history, but that tenure does not offset the recent concentration of severe findings, which reflects current conditions more than a settled long-term pattern.
- 1.What specific conditions led to the 12 Type A citations issued during complaint investigations in the past three years, and have they been corrected and verified by the state?
- 2.What was the substantiated allegation about, and what corrective action was taken?
- 3.Given the increase in complaint investigations recently, has there been any change in staffing, ownership, or management at the home?
Source: California Department of Social Services (CDSS)
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- License number
- License #435201229
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 3
- Substantiated allegations
- 1
Available reports · 11
Facility evaluation
Jan 14, 2026
Complaint investigation
Dec 8, 2025
Facility evaluation
Dec 8, 2025
Facility evaluation
Sep 3, 2025
Complaint investigation
Aug 22, 2025
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $4,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Families consistently praise this home for keeping couples together and providing attentive, adaptive care as health needs change, though details on cost and daily routines need verification.
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- Staff & care — Reviewers note that care quality remains strong and responsive even as residents' physical and mental health declines over time.
- Daily life & dignity — The community is praised for accommodating couples so they can continue living together rather than being separated.
- Financial transparency — Pricing structure and how costs may change as care needs increase are not addressed, so families should ask about this directly during a tour.
- Dining — There is no mention of meal quality or dining experience, so it's worth confirming what daily dining looks like.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Lovely Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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