San Jose, California
Heatherfield Inn
Assisted Living · Memory Care · Residential Care
1021 Heatherfield Lane, San Jose, CA 95132
Heatherfield Inn in San Jose, California is an intimate nine-bed community offering assisted living, memory care, and residential care services.
- Licensed capacity
- 9 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Heatherfield Inn has accumulated 5 Type A findings — the state's most severe citation class, involving resident safety or care — over its 6 years of licensure, with 2 of those occurring within the past three years alongside 12 administrative (Type B) findings.
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- Track record — Across 6 years of operation this small 9-bed home has drawn 5 Type A and 12 Type B citations, a notable volume for a community of its size.
- Recent 3 years — Two of the five lifetime Type A findings occurred in the past three years, meaning the most severe class of citation is not just historical but has continued recently.
- Complaints — Complaint investigations have run close to the number of routine inspections, and of the 14 allegations investigated over the years, 2 were substantiated, a roughly 14% substantiation rate, with the majority unfounded or unsubstantiated.
- Operating tenure — With 6 years of licensure and 9 dated inspection visits, there is a reasonably established track record to draw on, though the small bed count means each finding carries more relative weight than it would in a larger community.
- 1.Can you walk through what the two most recent Type A findings involved and what corrective steps were verified afterward?
- 2.Which two allegations were substantiated, and what changes were made to prevent recurrence?
- 3.How has staffing or care planning changed since the January 2024 and April 2024 complaint investigations?
Source: California Department of Social Services (CDSS)
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- License number
- License #435202753
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 12
- Substantiated allegations
- 2
Available reports · 13
Facility evaluation
Sep 12, 2025
Facility evaluation
Aug 28, 2025
Complaint investigation
Apr 1, 2025
Facility evaluation
Jan 30, 2025
Facility evaluation
Dec 30, 2024
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,500 / mo
- Shared Rooms
- $3,500 / mo
- Private Rooms
- $4,200 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
2.3Average RatingAveraged from 3 reviews published on other websites
AI review summary
Most families describe Heatherfield Inn as clean, home-like, and attentive to daily care, though one visitor's negative experience with a barking dog blocking entry is worth clarifying on a tour.
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- Cleanliness & maintenance — Reviewers describe the community as extremely clean and professionally operated.
- Staff & care — Staff are noted for attention to detail, including regularly recording residents' daily vital signs.
- Atmosphere & grounds — Families describe both indoor and outdoor spaces as welcoming and suited for group activities, with a home-like feel.
- Safety — Reviewers point out secured access along with strong emergency access throughout the home and yard.
- Communication — One visitor reported being unable to enter due to a barking dog on site, so families should ask how visitor access and pets are managed.
- Value & pricing — Reviews don't address cost structure, so families should confirm pricing and how fees change as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heatherfield Inn. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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