San Jose, California
Five Star Senior Living
Assisted Living · Residential Care
14876 Herchell Drive, San Jose, CA 95127
Five Star Senior Living is a small residential care community in San Jose offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Five Star Senior Living has accumulated 5 Type A findings (the state's most severe citation class, tied to resident safety or care) and 15 Type B administrative findings across just 3.4 years of licensed operation, with 2 of the Type A findings occurring within the past three years.
Read Full SummaryRead less
- Track record — In a relatively short licensing period, this 6-bed home has drawn 5 Type A and 15 Type B citations, a notable concentration of findings for a small community with limited operating history.
- Recent 3 years — Of the lifetime Type A total, 2 occurred within the past three years, meaning the findings are not confined to early licensing growing pains but include more recent activity that warrants a closer look.
- Complaints — Complaint investigations (7 lifetime, 4 in the past three years) are running close to the number of routine inspections, and one allegation was substantiated, so the record includes both regulator-initiated and complaint-driven scrutiny.
- Operating tenure — The community has been licensed for only about 3.4 years, so this history reflects a small number of inspection cycles; there is less long-term pattern to weigh than at a longer-tenured community, and each new inspection carries more relative weight.
- 1.Can you walk us through the circumstances behind the 5 Type A findings, including the 2 from the past three years, and what corrective actions were taken?
- 2.What specific category of allegation was substantiated, and what changes were made and verified afterward?
- 3.Since inspections have increased in frequency recently, what is driving that closer oversight, and how has the community responded?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #435202887
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 15
- Substantiated allegations
- 1
Available reports · 13
Facility evaluation
Mar 24, 2026
Facility evaluation
Feb 27, 2026
Complaint investigation
Sep 12, 2025
Facility evaluation
Sep 12, 2025
Complaint investigation
Aug 22, 2025
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Dining Options
1 feature- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Recent ratings average 5.0/5 across 1 review, but residents and families have not left written feedback yet — ask the community to share resident testimonials or arrange a conversation with current families when you tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Five Star Senior Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Five Star Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Five Star Senior Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.