Senior Places
Five Star Senior Living

Five Star Senior Living

14876 Herchell Drive, San Jose, CA 95127
Assisted LivingResidential Care
Accepting Residents

About Five Star Senior Living

Five Star Senior Living is a assisted living community located in San Jose, CA. Contact us to learn more about our services and availability.

License #

435202887

Status

Licensed

Licensed Capacity

6 beds

Licensed Since

Mar 2023

AI Summary

Five Star Senior Living has accumulated concerning findings during its relatively brief 3.2-year operating history, with 5 Type A citations (serious violations affecting resident safety or care) and 15 Type B citations (administrative or non-serious findings) across 3 routine inspections and 7 complaint investigations. The facility has faced significantly more complaint investigations than routine inspections, indicating ongoing resident or family concerns that prompted state scrutiny. One allegation was substantiated among the 10 total allegations investigated, meaning the family should ask the facility which category of allegation was substantiated and what specific corrective actions were taken and verified. The recent record shows continued issues, with 1 Type A citation and 1 Type B citation stemming from complaint investigations in the past three years, along with the recent substantiated allegation. For a small 6-bed home, this level of regulatory activity suggests persistent challenges with resident care standards or facility operations that families should discuss directly with management before making placement decisions.

Inspections
Total inspections3
Most recentMar 2026
Type A citations (serious)5
Type B citations (non-serious)15
Complaints
Investigations completed7
Allegations substantiated1
Type A citations (serious)5
Type B citations (non-serious)15
DateTypeReport
Mar 24, 2026Facility EvaluationPDF
Feb 27, 2026Facility EvaluationPDF
Sep 12, 2025Complaint InvestigationPDF
Sep 12, 2025Facility EvaluationPDF
Aug 22, 2025Complaint InvestigationPDF
Aug 22, 2025Facility EvaluationPDF
May 28, 2025Complaint InvestigationPDF
Apr 16, 2025Facility EvaluationPDF
Mar 13, 2025Facility EvaluationPDF
Oct 18, 2024Complaint InvestigationPDF
Mar 11, 2024Facility EvaluationPDF
Feb 24, 2023Facility EvaluationPDF
Feb 10, 2023Facility EvaluationPDF
View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Activities & Events

Reviews

Online Reputation

5.0Average Rating

Based on 1 reviews from around the web

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Care Services

Medication management
Bathing & dressing assistance
24-hour supervision
Activities of daily living (ADL) assistance
Mobility assistance
Non-ambulatory care
Wheelchair accessible

What This Community Offers

Furnished units
Emergency call system
Housekeeping Included
Laundry service / Dry cleaning
Dining room
Accommodates special diets
Move-in coordination

Meet the Team

Languages Spoken

English

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