Excelsior Healthcare Center

Excelsior Healthcare Center has accumulated a concerning compliance record during its six years of operation, with six Type A citations (serious violations affecting resident safety or care) and five Type B citations (administrative or non-serious findings). The facility has faced considerably more complaint investigations (5) than routine inspections (3), suggesting ongoing issues that prompted state scrutiny beyond standard oversight cycles. One allegation was substantiated among the six total investigated, with roughly 17% of investigated allegations confirmed by state reviewers. The recent record shows continued problems, with two Type A citations and one substantiated allegation occurring within the past three years, indicating that serious compliance issues have persisted rather than improved over time. Given this pattern of serious violations in a small 6-bed facility, families should ask the community to explain what specific safety or care deficiencies led to the Type A citations, what corrective actions were implemented, and how they ensure ongoing compliance with medication management and resident care plan requirements.