San Jose, California
Caring Hearts Senior Care Home
Assisted Living · Residential Care
3065 Van Sansul Avenue, San Jose, CA 95128
Caring Hearts Senior Care Home is a licensed 12-bed residential care facility for the elderly (RCFE) in San Jose, offering assisted living care in a single-story home.
- Licensed capacity
- 12 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2008
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Caring Hearts Senior Care Home has one Type A finding — the most severe citation class, involving resident safety or care — across more than 18 years of operation, with no Type A or Type B findings in the past three years of inspections.
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- Track record — Over 18 years of licensure, this small 12-bed home has accumulated just one Type A citation and two Type B citations (administrative findings like paperwork or posting gaps), a light footprint for a facility operating this long.
- Recent 3 years — The three most recent annual inspections, running from 2022 through early 2026, show a completely clean slate with no Type A or Type B citations, indicating the earlier finding has not recurred.
- Operating tenure — More than 18 years of consistent licensure gives real weight to this clean recent stretch, since it reflects many inspection cycles rather than a short or untested history.
- Complaints — There have been no complaint investigations at any point in the facility's licensed history, meaning the entire record here is built from routine inspections covering areas like medication management and staff training.
Source: California Department of Social Services (CDSS)
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- License number
- License #435294272
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Mar 30, 2026
Facility evaluation
Mar 26, 2025
Facility evaluation
Mar 23, 2024
Facility evaluation
Mar 9, 2022
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Altered-texture food options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Overnight visitors allowed
Community Services
2 features- Move-in coordination
- Base Veteran Discount
Reviews
Online reputation
5.0Average RatingAveraged from 7 reviews published on other websites
AI review summary
Families consistently describe Caring Hearts as a warm, attentive home where Olivia and her team deliver personalized, hands-on care, though newer families should verify pricing and staffing details directly.
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- Staff & care — Reviewers repeatedly praise Olivia and her team, including Resident Service Director Gilson, for attentive, hands-on care that helps residents thrive rather than just get by.
- Daily life & dignity — Families describe residents, including those with dementia, feeling genuinely loved and at home, with staff who take time to know each resident personally.
- Communication — Multiple reviewers highlight how Olivia and staff helped families navigate complex health and care decisions with clear guidance and support.
- Atmosphere & grounds — Visitors note the home is clean, welcoming, and comfortable, with one family choosing it over several other facilities they toured.
- Activities — Music and art activities are mentioned as a meaningful addition that enhances residents' quality of life beyond basic care.
- Financial transparency — Reviews don't discuss pricing structure or how costs may change if a resident's care needs increase, so this is worth confirming on a tour.
- Staffing levels — While care is praised, reviews don't specify staff-to-resident ratios or overnight and weekend staffing, which families should ask about directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Caring Hearts Senior Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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