Bonhomie III - Lena Drive

Bonhomie III - Lena Drive has had notable compliance issues during its more than 35-year operating history, with 1 serious violation affecting resident safety or care and 3 administrative or non-serious findings across 4 routine inspections. The community has faced 5 complaint investigations, with 2 substantiated allegations out of 10 total allegations reviewed — roughly 20% of investigated complaints were substantiated. The compliance pattern shows ongoing concerns, as the most recent substantiated allegations occurred within the past three years, including 1 Type A citation from complaint visits during this period. For a 6-bed facility, this level of regulatory activity suggests families should ask detailed questions about the specific nature of the substantiated allegations and what corrective actions have been implemented and verified by the state. While CDSS routine inspections typically find this small facility compliant with life safety and medication management standards, the substantiated complaints indicate areas where resident care or operational procedures have fallen short of state requirements. Families should inquire about the facility's complaint response procedures and recent quality improvement efforts.