Senior Places

San Jose, California

Atria Evergreen Valley

Assisted Living · Memory Care · Independent Living

4463 San Felipe Road, San Jose, CA 95135

Atria Evergreen Valley is a senior living community in San Jose offering independent living, assisted living and memory care.

Licensed capacity
134 residents

Maximum licensed size, not current occupancy.

Licensed since
September 2019

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #435202714Last checked August 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
2
Complaints with substantiated allegations
2

AI summary

Atria Evergreen Valley has drawn 1 lifetime Type A finding (the state's most severe citation class, tied to resident safety or care), with 2 additional Type A findings surfacing from complaint-related visits in the past three years, alongside a 16% substantiation rate across investigated allegations over 6.9 years of…

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operation.

  • Track record — Across nearly seven years of licensure, the community has had 4 routine inspections generating 1 Type A and 1 Type B (administrative, such as paperwork or posting gaps) finding, a modest lifetime footprint for a 134-bed community.
  • Recent 3 years — The picture shifts in the most recent three-year window, which shows 2 Type A citations arising from complaint investigations, so the more severe findings are concentrated recently rather than spread evenly across the operating history.
  • Complaints — Complaint investigation volume jumped sharply in the recent period (12 investigations versus 0 recorded for the earlier lifetime span), and of the 32 allegations investigated overall, 5 were substantiated, roughly a 16% substantiation rate with the remainder unfounded or unsubstantiated.
  • Operating tenure — With just under seven years of licensed operation, there is a reasonable inspection history to draw on, but the recent cluster of complaint activity and findings is recent enough to warrant a direct conversation rather than reliance on the longer lifetime average.
Ask the community
  1. 1.Can you walk us through the 2 Type A findings from the past three years — what was cited and what corrective steps were taken?
  2. 2.What accounts for the increase in complaint investigations in recent years, and were the 5 substantiated allegations related to a common theme?
  3. 3.What changes, if any, has the community made to care practices or staffing since the most recent Type A finding in 2026?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #435202714
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
0
Type A citations · most severe class
1
Type B citations · administrative
1
Substantiated allegations
0

Available reports · 24

  • Facility evaluation

    Aug 19, 2026

    PDF

  • Complaint investigation

    Apr 8, 2026

    PDF

  • Complaint investigation

    Dec 22, 2025

    PDF

  • Facility evaluation

    Sep 5, 2025

    PDF

  • Complaint investigation

    Sep 4, 2025

    PDF

1–5 of 24 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$2,995 / mo
Studios
$2,995 / mo
1-Bedroom
$4,795 / mo
2-Bedroom
$6,295 / mo
Independent LivingStarting at$2,995 / mo
Studios
$2,995 / mo
1-Bedroom
$3,495 / mo
2-Bedroom
$4,595 / mo
Memory CareStarting at$5,695 / mo
Shared Rooms
$5,695 / mo
Studios
$6,995 / mo
Private Rooms
$6,995 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • 24-hour nursing
  • Bathing & dressing assistance
  • Mobility assistance
  • Wheelchair accessible

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

22 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Chapel / Meditation room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Fireplace / Common fireplace
  • Beauty salon / Barber
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area
  • Raised garden beds

Dining Options

9 features
  • Room service
  • All-day / Flexible meal times
  • Outdoor / Patio dining
  • Accommodates special diets
  • Choice menu
  • Professional chef
  • Restaurant-style dining
  • Vegetarian/Vegan Options
  • Private Dining Room

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

4 features
  • Move-in coordination
  • Concierge services
  • Grocery shopping & errands
  • Maintenance services

Reviews

Online reputation

4.2

Averaged from 162 reviews published on other websites

AI review summary

Atria Evergreen Valley is widely praised for warm, attentive staff, beautiful grounds, and good food, but families should verify its ability to handle higher medical needs, billing clarity, and refund policies before move-in.

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What reviewers praise
  • Staff & care — Reviewers consistently describe staff as friendly, attentive, and quick to learn residents' names and preferences, with many longtime employees praised by name.
  • Atmosphere & grounds — The community is repeatedly called beautiful, clean, and peaceful, with well-kept gardens, patios, and wildlife that residents and families enjoy.
  • Dining — Many reviewers highlight tasty, restaurant-quality meals and a pleasant dining room, though a few mention the menu could use more variety.
  • Activities — Families note a full activities calendar including music, exercise classes, games, and outings that keep residents engaged and social.
  • Communication — Several reviews praise responsive sales and resident services staff who personalize care plans and follow through on requests.
Worth asking about
  • Staff & care — Some reviews describe limited on-site medical capability for wound care, fall assessments, or safety monitoring, so families should ask how the community handles medical emergencies and higher-acuity needs.
  • Financial transparency — A few reviewers reported difficulty getting refunds or clear billing breakdowns after move-out or cancellation, so it's worth confirming refund policies and fee structures in writing.
  • Communication — A handful of reviews mention slow responses from the front office or inconsistent communication between departments, which is worth testing during a tour or trial period.
  • Value & pricing — Some families found the cost high relative to room size or staffing levels, so confirm what is included at each care level and how pricing adjusts over time.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanishTagalog (Filipino)Farsi (Persian)American Sign Language (ASL)Polish

Around the neighborhood

See what's nearby Atria Evergreen Valley, including hospitals, pharmacies, and groceries.

Senior Places is not affiliated with, endorsed by, or operated by Atria Evergreen Valley. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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