Amy's Residential Care

Amy's Residential Care has accumulated one serious violation (Type A citation) affecting resident safety or care and three administrative or non-serious findings (Type B citations) over its 7.4 years of licensed operation since 2019. The community has also had one substantiated allegation among the three complaint investigations conducted, meaning roughly one-third of investigated concerns were confirmed by state regulators. Notably, both the Type A citation and the substantiated allegation occurred within the past three years, indicating these are recent compliance issues rather than resolved historical problems. With complaint investigations accounting for nearly as many visits as routine inspections, this suggests an above-average level of reported concerns from families, staff, or other sources. Families should ask the community specifically what category of allegation was substantiated, what corrective actions were implemented and verified by the state, and what measures are in place to prevent similar issues. The recent compliance pattern warrants careful questioning about current resident care protocols and staff training, areas that routine CDSS inspections typically evaluate during their visits.