Henrietta's Home

Henrietta's Home has accumulated a concerning compliance record during its nearly four years of operation, with 10 Type A citations (serious violations affecting resident safety or care) and 5 substantiated allegations across 3 routine inspections and 8 complaint investigations. The facility has drawn significantly more complaint investigations than routine inspections, indicating ongoing issues that have prompted state oversight beyond standard monitoring. Of the allegations investigated by CDSS, roughly 31% were substantiated, meaning the state found credible evidence of problems in areas such as resident care plans or medication management. Families should ask the facility which specific categories of allegations were substantiated and what corrective actions were taken and verified by the state. While this is a small 6-bed home where the absolute number of findings might be expected to be lower due to scale, the pattern of serious citations and substantiated complaints suggests persistent compliance challenges that warrant careful inquiry about current operations and staff oversight.