San Francisco, California
The Ivy Golden Gate
Independent Living · Assisted Living · Memory Care
1601 19th Avenue, San Francisco, CA 94122
The Ivy Golden Gate is a senior living community in San Francisco offering assisted living and memory care, set in a designated historical landmark.
- Licensed capacity
- 168 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
The Ivy Golden Gate has operated for 3 years with a single Type A finding (the most severe citation class, tied to resident safety or care) on its record, alongside one administrative Type B citation, and the recent three-year window shows no repeat of that severity level.
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- Track record — Across 3 years of operation, the community has one Type A finding and one Type B (administrative) finding, which fits within the Clean Record tier since it reflects an isolated event rather than a pattern.
- Recent 3 years — In the past three years, inspections and complaint investigations turned up no additional Type A citations, indicating the most severe issue is not recurring in the recent record.
- Complaints — There have been 6 complaint investigations recently that produced one substantiated allegation out of the lifetime total of 13 investigated allegations, a substantiation rate of roughly 8%, meaning most complaints checked out as unsubstantiated or unfounded.
- Operating tenure — With only 3 years and 3 inspection cycles since licensing in 2023, there is a moderate but still developing track record to judge the community by.
Source: California Department of Social Services (CDSS)
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- License number
- License #385601148
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 19
Facility evaluation
Aug 6, 2026
Facility evaluation
Aug 6, 2026
Facility evaluation
Apr 9, 2026
Facility evaluation
Apr 1, 2026
Facility evaluation
Feb 19, 2026
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Non-ambulatory care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
16 features
- Café / Bistro
- Pet Friendly
- Library / Reading room
- Private bathroom
- Activity room
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Art studio / Craft room
- Piano / Music room
- Laundry service / Dry cleaning
- Housekeeping Included
- Fitness center / Gym
- Emergency call system
- Cable TV
- Movie theater / Media room
Outdoor Spaces
2 features- Outdoor common space
- Patio seating areas
Dining Options
6 features
- Restaurant-style dining
- All-day / Flexible meal times
- Room service
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.7Average RatingAveraged from 48 reviews published on other websites
AI review summary
Most families and tour visitors praise warm, attentive staff and a beautiful setting, but some long-term residents warn of management turnover and unresponsiveness as care needs increase.
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- Staff & care — Reviewers repeatedly describe staff and directors, including named individuals like Ashley and Katherine, as caring, friendly, and going above and beyond during transitions and hospital discharges.
- Atmosphere & grounds — The community is frequently called beautiful, spacious, and welcoming, with popular courtyards, gardens, a library, and a warm, non-institutional feel.
- Dining — Families mention delicious meals and an elegant dining room that residents enjoy sharing with tablemates.
- Activities — Residents are described as active, with daily outings and recreational programs that families say improved health and social engagement.
- Communication — Several tours highlight informative, responsive directors and move-in coordinators who made transitions smooth and eased family concerns.
- Staff & care — A few long-term families report that as care needs increased, management, nurses, and med techs became difficult to work with even though individual caregivers remained kind.
- Financial transparency — One family described being ghosted on promised refunds for unused rent and care fees after moving a parent out, so ask about the refund process in writing.
- Value & pricing — Multiple reviewers note the cost is high with annual increases in the mid-single digits, so confirm current rates and how fees escalate at higher care levels.
- Communication — One review cites repeated turnover in management, pharmacy, and staffing companies over a few years, so ask how leadership stability has been recently.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by The Ivy Golden Gate. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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