




Portola Gardens in San Francisco offers assisted living and memory care services across a community with 132...
Portola Gardens has 4 Type A findings across 7.3 years of operation, with 3 of them concentrated in the past three years, alongside a pattern of frequent complaint activity that families should raise directly with the community.
| Date | Type | Report |
|---|---|---|
| Apr 7, 2026 | Complaint Investigation | |
| Mar 24, 2026 | Facility Evaluation | |
| Mar 24, 2026 | Complaint Investigation | |
| Mar 18, 2026 | Facility Evaluation | |
| Feb 4, 2026 | Facility Evaluation | |
| Dec 30, 2025 | Facility Evaluation | |
| Nov 4, 2025 | Facility Evaluation | |
| Sep 5, 2025 | Complaint Investigation | |
| Jul 18, 2025 | Complaint Investigation | |
| Jul 18, 2025 | Complaint Investigation | |
| May 28, 2025 | Complaint Investigation | |
| Apr 24, 2025 | Complaint Investigation | |
| Apr 24, 2025 | Complaint Investigation | |
| Mar 28, 2025 | Facility Evaluation | |
| Feb 25, 2025 | Facility Evaluation | |
| Jan 7, 2025 | Facility Evaluation | |
| Jul 15, 2024 | Facility Evaluation | |
| Apr 16, 2024 | Facility Evaluation | |
| Jan 18, 2024 | Complaint Investigation | |
| Jan 18, 2024 | Facility Evaluation | |
| Dec 11, 2023 | Facility Evaluation | |
| Sep 29, 2023 | Complaint Investigation | |
| Aug 30, 2023 | Facility Evaluation | |
| Apr 3, 2023 | Complaint Investigation | |
| Dec 20, 2022 | Facility Evaluation | |
| Oct 11, 2022 | Complaint Investigation | |
| Oct 11, 2022 | Facility Evaluation | |
| Mar 25, 2022 | Complaint Investigation | |
| Mar 25, 2022 | Facility Evaluation | |
| Mar 3, 2022 | Complaint Investigation | |
| Mar 3, 2022 | Facility Evaluation | |
| Mar 3, 2022 | Facility Evaluation | |
| Dec 15, 2021 | Facility Evaluation | |
| Aug 25, 2021 | Complaint Investigation |
Total monthly costs depend on room type, select services, and the level of care needed.
Averaged from 13 reviews published on other websites
Families consistently praise attentive, compassionate staff and clean, welcoming grounds, but should ask about shared rooms, staffing consistency across shifts, and communication continuity.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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