San Francisco, California
Julie's Care Home
Assisted Living · Residential Care · Memory Care
1363 5th Avenue, San Francisco, CA 94122
Julie's Care Home in San Francisco provides assisted living, residential care, and memory care in an intimate community with 14 licensed beds.
- Licensed capacity
- 14 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 1983
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Julie's Care Home has recorded 3 Type A findings (the state's most severe citation class, tied to resident safety or care) over 43 years of operation, but none of the five inspections conducted in the past three years turned up a Type A or Type B finding.
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- Track record — Across more than four decades of licensure, this small 14-bed home has accumulated 3 Type A and 4 Type B (administrative, such as paperwork or posting gaps) citations, a modest total given the length of operation.
- Recent 3 years — All five inspections since 2022 came back clean, with zero Type A or Type B findings, suggesting the home's practices have tightened up compared to earlier in its history.
- Complaints — Only one complaint investigation has been filed in the home's entire licensed history, and the single allegation it produced was not substantiated.
- Operating tenure — With 43 years of continuous licensure, the record carries real weight — this is a long enough history that the recent clean stretch is a meaningful signal rather than a small sample.
Source: California Department of Social Services (CDSS)
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- License number
- License #380504134
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 7
Facility evaluation
May 13, 2026
Facility evaluation
Jan 16, 2026
Complaint investigation
Jan 16, 2026
Facility evaluation
Jun 30, 2025
Facility evaluation
Jun 25, 2024
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.6Average RatingAveraged from 7 reviews published on other websites
AI review summary
Reviews are sharply split between families praising deeply personal, attentive caregiving and a very recent detailed account of serious safety, supervision, and hygiene lapses that families should investigate closely.
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- Staff & care — Many reviewers describe caregivers as attentive, warm, and willing to go out of their way, from tailoring soft foods to a stroke recovery diet to warming baby wipes for comfort.
- Dining — Several reviews mention home-cooked meals, including Chinese cuisine and dishes praised as tasty and nutritious, though one recent review describes processed and canned food instead.
- Daily life & dignity — Families note personal touches like outdoor time in the sunshine, festive treat bags, and photo and video updates that made residents feel cared for as family.
- Atmosphere & grounds — The home is repeatedly described as small and cozy with a lower resident-to-caregiver ratio than larger facilities, allowing more individualized attention.
- Communication — One family highlighted a manager who was professional, responsive, and proactive in sending updates, which they felt was key to trusting the care provided.
- Staff & care — A recent detailed review raises serious concerns about unsupervised residents, an unattended upper floor, and an unlocked front door with an at-risk memory care resident, which families should ask about directly.
- Communication — One reviewer described repeated difficulty reaching an administrator or owner by phone, so families should confirm how ownership and management handle inquiries and complaints.
- Cleanliness & maintenance — Reports vary from a home described as clean with no odors to a more recent account of inadequate heating, dim lighting, and no blackout curtains, worth verifying on a tour.
- Value & pricing — Contracted services such as twice-weekly showers were reportedly not honored in one case, so families should clarify exactly what care level is guaranteed versus billed.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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