San Francisco, California
Heritage on the Marina
Assisted Living · Memory Care · Independent Living
3400 Laguna Street, San Francisco, CA 94123
Heritage on the Marina offers independent living, assisted living, and memory care in a historic Julia Morgan building in the Marina district of San Francisco.
- Licensed capacity
- 109 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 1975
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Heritage on the Marina has operated for more than 51 years with zero Type A findings and just one Type B administrative citation across its entire licensed history.
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- Track record — Over five decades of operation, the community has accumulated no Type A findings — the state's most severe citation class for issues affecting resident safety or care — and only a single Type B citation, which covers administrative matters like paperwork or posting requirements.
- Operating tenure — More than 51 years of continuous licensure gives substantial signal to this record; a facility this long-established has been through many inspection cycles without a pattern of serious findings emerging.
- Complaints — One allegation was substantiated out of seven investigated over the community's history, a modest substantiation rate, and the associated Type B citation and substantiated finding both fall within the past three years alongside six recent inspections that turned up nothing further.
Source: California Department of Social Services (CDSS)
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- License number
- License #380500295
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 11
Facility evaluation
Mar 12, 2026
Facility evaluation
May 2, 2025
Complaint investigation
Dec 6, 2024
Facility evaluation
Jul 3, 2024
Facility evaluation
Jun 20, 2024
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,525 / mo
- Studios
- $4,525 / mo
- 1-Bedroom
- $6,000 / mo
- 2-Bedroom
- $7,575 / mo
Care & support
Daily Care Services
9 services
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- Diabetes / insulin management
- Non-ambulatory care
- Physical therapy on-site
- Mobility assistance
- Incontinence care
Specialized Care
2 services
- Parkinson's program
- Hospice agency partnership
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.3Average RatingAveraged from 14 reviews published on other websites
AI review summary
Reviewers consistently praise the caring staff, beautiful location, and excellent food, though families should ask about building accessibility and how construction or care-level transitions are communicated.
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- Staff & care — Reviewers repeatedly describe the staff as caring, patient, compassionate, and attentive, from daily support to nursing check-ins for residents needing more care.
- Dining — The food is frequently singled out as restaurant-quality and a highlight of daily life, with diverse and delicious menus noted across multiple stays.
- Atmosphere & grounds — The historic building in the Marina district offers stunning bay and Golden Gate Bridge views along with elegant common spaces like courtyards, gardens, and a grand dining room.
- Activities — Families mention genuine efforts to involve residents in communal activities and a strong sense of community among residents themselves.
- Communication — One family felt management was not upfront about planned construction disruptions and temporary relocation of residents, so ask how the community communicates major facility changes.
- Cleanliness & maintenance — As a historic building, some areas are dated and the main entrance has stairs that can be difficult for mobility-challenged residents, so confirm accessibility accommodations during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heritage on the Marina. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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