Coterie at Cathedral Hill

Coterie at Cathedral Hill has accumulated a concerning compliance record since opening in early 2022, with 3 serious violations affecting resident safety or care (Type A citations) and 4 substantiated allegations over its 4+ years of operation. The community has faced significantly more complaint investigations (19) than routine inspections (3), suggesting ongoing regulatory attention beyond standard oversight cycles. During CDSS routine inspections that check areas like resident care plans and medication management, the community received 1 administrative citation (Type B) alongside the more serious findings. Of the allegations investigated by the state, roughly 13% were substantiated, meaning regulators found evidence supporting the concerns raised. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified, as this information will help assess whether underlying issues have been addressed.