San Francisco, California
Coterie at Cathedral Hill
Assisted Living · Memory Care · Independent Living
1001 Van Ness Avenue, San Francisco, CA 94109
Coterie Cathedral Hill offers independent living, assisted living, and memory care at 1001 Van Ness Avenue in San Francisco.
- Licensed capacity
- 260 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 3
AI summary
Over 4.5 years of operation, Coterie at Cathedral Hill has accumulated 3 Type A findings — the state's most severe citation class, tied to resident safety or care — with 2 of those 3 occurring within the past three years alongside 3 substantiated allegations.
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- Track record — The community has 3 lifetime Type A findings and 1 Type B (administrative) finding since its 2022 licensing, with most of the activity concentrated in the recent period rather than spread evenly across its history.
- Recent 3 years — Of the 3 lifetime Type A findings, 2 occurred within the past three years, indicating the concerns are current rather than resolved history.
- Complaints — Complaint investigations (19 lifetime, 11 in the past three years) substantially outnumber routine inspections (3 lifetime, 9 recent dated inspections), suggesting the record has been shaped significantly by responses to specific complaints rather than only scheduled reviews.
- Operating tenure — At 4.5 years licensed, the community has a moderate operating history — enough inspection cycles to show a pattern, but not the multi-decade record that would allow more confidence either way.
- 1.Can you walk us through what the 3 Type A findings involved and what corrective actions were taken and verified?
- 2.Which categories of allegations were substantiated, and what changes were made in response?
- 3.Given that complaint investigations far outnumber routine inspections here, what has been driving the volume of complaints recently?
Source: California Department of Social Services (CDSS)
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- License number
- License #385601116
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 19
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 1
- Substantiated allegations
- 4
Available reports · 29
Complaint investigation
Apr 1, 2026
Facility evaluation
Dec 8, 2025
Complaint investigation
Dec 1, 2025
Facility evaluation
Nov 10, 2025
Complaint investigation
Nov 10, 2025
1–5 of 29 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$9,800 / mo
- Studios
- $9,800 / mo
- 1-Bedroom
- $12,500 / mo
- 2-Bedroom
- $18,250 / mo
Independent LivingStarting at$9,900 / mo
- Studios
- $9,900 / mo
- 1-Bedroom
- $11,900 / mo
- 2-Bedroom
- $17,500 / mo
Memory CareStarting at$16,195 / mo
- Shared Rooms
- $16,195 / mo
- Studios
- $19,900 / mo
Care & support
Daily Care Services
11 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- 24-hour nursing
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Physical therapy on-site
- Mobility assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
23 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Swimming pool / Hot tub
- On-site market / Store
- Game room / Billiards
- Fireplace / Common fireplace
- Movie theater / Media room
- Piano / Music room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 145 reviews published on other websites
AI review summary
Overwhelmingly praised for luxury amenities, dining, and devoted memory care staff, but families should ask about maintenance follow-through and how pricing escalates over time.
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- Staff & care — Reviewers repeatedly single out attentive, compassionate staff and memory care directors who know residents personally and communicate closely with families.
- Dining — Multiple on-site restaurants and a bar are consistently described as high-quality, varied, and comparable to fine dining or a five-star hotel.
- Atmosphere & grounds — The building and amenities, including a rooftop pool, fitness center, and movie theater, are frequently likened to a luxury hotel or resort.
- Activities — Families and residents highlight a full calendar of exercise classes, live music, excursions, and memory care programming that keeps residents engaged.
- Communication — Several reviewers praise directors and sales staff for being accessible, responsive, and helpful during the move-in transition.
- Cleanliness & maintenance — A couple of reviews describe unresolved maintenance issues such as dirty furnace filters, scratched floors, and electrical or elevator problems, so it's worth asking how quickly repair requests are addressed.
- Value & pricing — One reviewer noted rent increases of 10% in consecutive periods, so families should clarify how pricing changes over time and at higher levels of care.
- Daily life & dignity — A single detailed account raised concerns about infrequent showers and inconsistent activity staffing in memory care, which is worth verifying directly with current families on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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