Care and Care Residence I

Care and Care Residence I has accumulated significant compliance concerns over its 15-year operating history, including 20 serious violations affecting resident safety or care (Type A citations) and 6 administrative or non-serious findings (Type B citations). The community has received 2 substantiated allegations during complaint investigations, with all investigated allegations being substantiated rather than unfounded. Recent activity shows ongoing issues, with 2 Type A citations and 2 substantiated allegations occurring within the past three years, indicating that compliance problems have persisted rather than improved over time. The pattern of 20 Type A citations across just 4 routine inspections suggests recurring serious deficiencies in areas such as resident care plans and medication management. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how they plan to address the pattern of serious violations that have continued into recent years. Given the facility's small size at 14 beds, this level of citation activity is particularly concerning and warrants careful scrutiny of current operations and management practices.