West Park Senior Living

West Park Senior Living has faced compliance challenges during its three and a half years of operation, with one serious violation affecting resident safety or care and eight administrative or non-serious findings across three routine inspections. The community has also been the subject of frequent complaint investigations — eight total compared to just three inspections — suggesting ongoing concerns that have prompted state scrutiny beyond regular oversight cycles. Of the allegations investigated by the state, three were substantiated, representing roughly 23% of all investigated complaints. Families should ask the community directly which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. The pattern is particularly concerning because all recent activity falls within the current compliance period, meaning these issues have not been resolved through operational improvements over time. Given the facility's large capacity of 200 beds, the volume of complaint activity and substantiated findings indicates areas where the community's systems for resident care plans and life safety protocols may need strengthening.