Chloie's Cottage

Chloie's Cottage has accumulated 7 serious violations affecting resident safety or care (Type A citations) and 4 administrative or non-serious findings (Type B citations) over its 18-year operating history, with concerning patterns in recent years. The community has faced 3 substantiated allegations among 24 total investigated complaints, meaning roughly 13% of investigated allegations were confirmed by state regulators. Particularly troubling, all 3 substantiated allegations occurred within the past three years, alongside 2 additional Type A citations from recent complaint investigations, suggesting ongoing compliance challenges with resident care plans and safety protocols. The facility has generated nearly as many complaint investigations as routine inspections over its licensed period, indicating a pattern of concerns requiring state follow-up. Given this small 6-bed home's recent trajectory, families should ask the administrator which specific categories of allegations were substantiated, what corrective actions were taken and verified, and how the facility has strengthened its oversight of resident safety and care standards. While the community has maintained its license for nearly two decades, the concentration of serious findings in recent years warrants careful scrutiny of current operations and management practices.