San Dimas, California
Bayshire San Dimas
Assisted Living · Memory Care · Independent Living
1740 South San Dimas Avenue, San Dimas, CA 91773
Bayshire San Dimas in San Dimas, California offers independent living, assisted living, and memory care across a larger community with 119 licensed beds.
- Licensed capacity
- 119 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 7
- Complaints with substantiated allegations
- 17
AI summary
In just 2.4 years of licensed operation, Bayshire San Dimas has accumulated 8 Type A findings (the most severe citation class, involving resident safety or care) and 17 Type B findings (administrative issues), with nearly all of that activity concentrated in the past three years.
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- Track record — Since licensing in April 2024, the community has drawn 8 Type A and 17 Type B citations alongside 18 substantiated allegations, a substantial volume of findings for a community with less than three years of operating history.
- Recent 3 years — Nearly the entire lifetime record falls within the recent window, with 7 of 8 Type A citations and all 18 substantiated allegations dated within the past three years, indicating this is an active and ongoing pattern rather than a historical one.
- Complaints — Complaint investigations (51) vastly outnumber routine inspections (2 lifetime, 8 recent), and about 19% of investigated allegations were substantiated, meaning the community has drawn frequent outside complaints that in most cases were not confirmed but in a meaningful minority were.
- Operating tenure — With only 2.4 years since licensing, this volume of findings and complaint activity has emerged quickly, leaving a shorter track record over which to judge whether the pattern is improving or continuing.
- 1.Can you walk through what the 8 Type A citations involved and what corrective actions were put in place for each?
- 2.Of the 18 substantiated allegations, which categories of resident care or safety were involved, and how were they resolved?
- 3.Given how frequently complaint investigations have occurred here, what changes has leadership made to reduce the volume of complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #198603710
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 51
- Type A citations · most severe class
- 8
- Type B citations · administrative
- 17
- Substantiated allegations
- 18
Available reports · 52
Facility evaluation
Apr 27, 2026
Complaint investigation
Feb 13, 2026
Complaint investigation
Feb 7, 2026
Complaint investigation
Dec 2, 2025
Complaint investigation
Oct 10, 2025
1–5 of 52 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Medication management
- Non-ambulatory care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Spa services
- Beauty salon / Barber
- Emergency call system
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Pet Friendly
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
3.9Average RatingAveraged from 243 reviews published on other websites
AI review summary
Recent reviews under Bayshire's newer management are largely positive on caring staff and cleanliness, but older reviews raise serious care and billing red flags worth verifying directly.
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- Staff & care — Many reviewers describe caregivers, nurses, and administrators as warm, attentive, and genuinely caring, with several praising specific staff by name for going above and beyond during difficult transitions.
- Atmosphere & grounds — The facility is frequently described as beautiful, clean, and hotel-like, with pleasant common areas, patios, and a welcoming feel noted across many years of reviews.
- Activities — Residents and families consistently mention frequent, well-organized activities, holiday decorating, birthday celebrations, and on-site amenities like salon services and a resident doctor.
- Communication — Several recent reviewers highlight helpful, responsive contact people who guided families smoothly through a stressful admissions process.
- Staff & care — A significant number of older reviews describe short staffing, slow call-button response times, missed medications, and inconsistent quality of hands-on care, so families should ask about current staffing ratios.
- Financial transparency — Multiple reviewers report unexpected charges, promised incentives not honored, and unresponsive billing staff, so it's worth clarifying all fees and how they may change with care level increases.
- Communication — Some reviews describe difficulty reaching department heads or getting follow-up on concerns, though other reviewers note this improved over time or under newer management.
- Dining — Food quality is described inconsistently, ranging from good to poor, so a tasting during a tour would help set expectations.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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