Sunset Coast Assisted Living I

Sunset Coast Assisted Living I has faced multiple compliance issues during its 5.5 years of operation, with one serious violation affecting resident safety or care (Type A) and five administrative or non-serious findings (Type B) across four routine inspections. The community has been the subject of seven complaint investigations—nearly double the number of routine inspections—with four substantiated allegations, meaning roughly 36% of investigated allegations were upheld by state regulators. While the facility has not received any Type A citations from complaint investigations in the past three years, three allegations were still substantiated during that recent period, indicating ongoing compliance concerns. Given this track record, families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. The pattern of frequent complaint investigations alongside substantiated findings suggests families should carefully evaluate the facility's approach to resident care plans and staff training. For a small 6-bed home, this level of regulatory attention is notable and warrants direct discussion with management about their quality improvement efforts.