San Diego, California

Oakmont of Pacific Beach

Assisted Living · Memory Care · Independent Living

955 Grand Avenue, San Diego, CA 92109

Oakmont of Pacific Beach is a senior living community in San Diego offering independent living, assisted living, and memory care on one campus, so residents can access additional support if their needs change.

Licensed capacity
92 residents

Maximum licensed size, not current occupancy.

Licensed since
July 2020

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #374604281Last checked October 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
2

AI summary

Over 6.3 years of operation, Oakmont of Pacific Beach has had no Type A citations, 4 Type B administrative findings, and 2 substantiated allegations out of 12 complaint investigations.

Read Full Summary
  • Track record — The community has never received a Type A citation, the most severe class tied to resident safety or care, across its entire licensed history, with findings limited to 4 administrative (Type B) citations.
  • Complaints — Complaint investigations substantially outnumber routine inspections (12 versus 4), and of the allegations investigated, 2 were substantiated while the large majority were unsubstantiated or unfounded, putting the substantiation rate around 11%.
  • Recent 3 years — Both substantiated allegations and both Type B citations on record fall within the past three years, meaning the findings are recent rather than spread evenly across the community's history.
  • Operating tenure — With just over 6 years licensed and 4 routine inspections completed, there is a reasonable track record to evaluate, though it is not yet a decades-long history.
Ask the community
  1. 1.Which categories of the 2 substantiated allegations were involved, and what corrective actions were taken and verified by the state?
  2. 2.What prompted the 4 Type B administrative citations, and have those issues been resolved?
  3. 3.Given that complaint investigations (12) far outnumber routine inspections (4), what has been the general nature of the complaints received?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #374604281
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
12
Type A citations · most severe class
0
Type B citations · administrative
4
Substantiated allegations
2

Available reports · 28

  • Complaint investigation

    Aug 7, 2026

    PDF
  • Facility evaluation

    Jul 15, 2026

    PDF
  • Facility evaluation

    Jul 15, 2026

    PDF
  • Complaint investigation

    May 28, 2026

    PDF
  • Facility evaluation

    May 18, 2026

    PDF

1–5 of 28 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

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Contact our team for room options and a personalized quote.

Care & support

Daily Care Services

3 services
  • Medication management
  • Non-ambulatory care
  • Incontinence care

Specialized Care

1 service
  • Dementia care

Memory Care

1 service
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

13 features
  • Café / Bistro
  • Pet Friendly
  • Beauty salon / Barber
  • Activity room
  • Library / Reading room
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Fitness center / Gym
  • Art studio / Craft room
  • Piano / Music room
  • Movie theater / Media room
  • Housekeeping Included
  • Laundry service / Dry cleaning

Outdoor Spaces

4 features
  • Patio seating areas
  • Outdoor common space
  • Raised garden beds
  • Garden / Courtyard

Dining Options

10 features
  • Room service
  • Professional chef
  • Vegetarian/Vegan Options
  • All-day / Flexible meal times
  • Accommodates special diets
  • Locally-inspired cuisine
  • International cuisine
  • Altered-texture food options
  • Restaurant-style dining
  • Private Dining Room

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

1 feature
  • Guest meals available

Community Services

1 feature
  • Concierge services

Reviews

Online reputation

4.3

Averaged from 46 reviews published on other websites

AI review summary

Most families and residents praise attentive, caring staff and a beautiful beachside setting, but two recent detailed reviews raise serious concerns about maintenance, understaffing, and management responsiveness worth investigating directly.

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What reviewers praise
  • Staff & care — Reviewers repeatedly describe caregivers and staff as kind, professional, and attentive, with several calling them the best they have encountered at any assisted living community.
  • Atmosphere & grounds — The community is frequently praised as beautiful, modern, and well-maintained, with a prime location just blocks from the beach.
  • Activities — Residents and families mention engaging activities, music, and gatherings, along with a pleasant patio and outdoor spaces.
  • Dining — Multiple reviewers describe the food as good to excellent, though one noted early food and beverage service issues that were later resolved.
  • Communication — Several families highlight compassionate, consistent communication from staff, especially during care transitions such as hospice.
Worth asking about
  • Cleanliness & maintenance — Two recent reviews describe significant deterioration in facility upkeep, ongoing construction disturbances, and trash issues that families should ask about directly.
  • Staff & care — Recent complaints allege understaffing and unresponsive management regarding maintenance requests, which is worth clarifying given the otherwise strong staff praise in older reviews.
  • Financial transparency — One reviewer cited being told there is not enough budget for maintenance, so families should ask how fees are allocated toward upkeep and repairs.
  • Communication — A couple of reviewers report unanswered or evasive responses to repeated concerns, so it's worth asking how the community currently handles and escalates complaints.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

Tagalog (Filipino)SpanishKorean

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