San Diego, California
Golden Living Health Management
Assisted Living · Memory Care · Independent Living
3223 Duke Street, San Diego, CA 92110
Golden Living Point Loma is an assisted living community in San Diego that also provides memory care and hospice support.
- Licensed capacity
- 113 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 9
AI summary
Golden Living Health Management has accumulated 14 Type A findings (the state's most severe citation class, covering resident safety and care) across more than 19 years of operation, and 6 of those occurred within just the past three years alongside a steady stream of complaint investigations.
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- Track record — Over more than 19 years of licensure the community has drawn 14 Type A and 22 Type B (administrative, paperwork-level) citations, a volume that stands out even for a large 113-bed campus offering assisted living, memory care, and independent living.
- Recent 3 years — Of the lifetime Type A total, 6 were issued in just the past three years, and the pace of complaint-driven inspections has picked up rather than slowed, so this is not a case of old issues fading into the past.
- Complaints — Complaint investigations (62 lifetime, 38 in the past three years) far outnumber routine inspections, indicating that much of the regulatory attention here has been reactive, triggered by allegations rather than scheduled reviews.
- Severity — Roughly 23% of all investigated allegations were substantiated (24 of the total), including 13 substantiated in just the last three years, which is a meaningful share worth understanding in detail rather than a background statistic.
- 1.Can you walk through what the recent Type A citations involved and what specific corrective actions were taken and verified by the state?
- 2.Which categories of allegations were substantiated in the past three years, and what changes were made in response?
- 3.Given how often complaint investigations have occurred here compared to routine inspections, what is the community doing to reduce the volume of complaints being filed?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374602369
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 62
- Type A citations · most severe class
- 14
- Type B citations · administrative
- 22
- Substantiated allegations
- 24
Available reports · 85
Facility evaluation
Mar 23, 2026
Complaint investigation
Feb 21, 2026
Facility evaluation
Feb 3, 2026
Complaint investigation
Feb 3, 2026
Complaint investigation
Jan 29, 2026
1–5 of 85 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,800 / mo
- Private Rooms
- $2,800 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.1Average RatingAveraged from 22 reviews published on other websites
AI review summary
Reviews are sharply divided: some praise devoted, long-term caregivers at an affordable price, while recent accounts describe serious neglect, safety hazards, and building disrepair that families must investigate closely before enrolling.
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- Staff & care — Many reviewers, including long-term family members, describe staff as warm, attentive, and treating residents with dignity and personal attention over years of care.
- Value & pricing — Reviewers consistently note that Golden Living is one of the more affordable assisted living options in the area, especially for residents on SSI or fixed incomes.
- Dining — While described as simple rather than fancy, meals are generally called nutritious and balanced, with some reviewers noting improved food quality after staffing changes.
- Communication — At least one hospice partner and a long-term family member praise responsive communication with administration and the executive director about resident needs.
- Cleanliness & maintenance — Multiple reviews, including a detailed recent account, describe serious disrepair such as leaking pipes, mold, broken fixtures, and delayed or improvised repairs that families should ask to see firsthand on a tour.
- Staff & care — Some reviewers report unprofessional or neglectful behavior from certain staff, including lack of supervision, unaddressed noise complaints, and one alarming account of an unreported fall and hospitalization.
- Atmosphere & grounds — A few reviewers found the facility's location near busy streets and fast food restaurants unappealing and felt residents seemed inactive or under-stimulated, so families should ask about daily engagement and outdoor access.
- Communication — Because experiences with responsiveness vary widely between reviewers, families should confirm current protocols for notifying families about medical incidents or falls.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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