San Diego, California
Cloisters of the Valley
Assisted Living
4171 CAMINO DEL RIO SOUTH, San Diego, CA 92108
Cloisters of the Valley is a memory care community in Mission Valley, San Diego, offering 24-hour caregiving, medication management, and assistance with daily activities such as bathing, dressing, and transfers.
- Licensed capacity
- 70 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 12
AI summary
Cloisters of the Valley has accumulated 6 Type A findings (the most severe citation class, affecting resident safety or care) over 6.2 years of licensed operation, with half of those, 3, occurring within the past three years alongside a substantial volume of complaint activity.
Read Full SummaryRead less
- Track record — Across just over six years of operation, the community has drawn 6 Type A and 20 Type B (administrative, paperwork or procedural) citations, a pattern that spans essentially the whole of its licensed history rather than a single isolated period.
- Recent 3 years — Three of the six lifetime Type A findings and half the Type B findings occurred in the past three years, indicating the concerns are not confined to the community's early operating period and remain current.
- Complaints — Complaint investigations (41) vastly outnumber routine inspections (4) over the licensed period, and of the allegations investigated, roughly 28% were substantiated (23 of 83), meaning the majority were not confirmed but a meaningful share were.
- Operating tenure — At just over 6 years licensed, there is a reasonably full inspection and complaint history to draw on, so this record reflects an established pattern rather than a limited early snapshot.
- 1.Can you walk through what led to the Type A citations issued in the past three years and what corrective actions were taken and verified by the state?
- 2.Which categories of allegations were substantiated among the 23 confirmed cases, and what changes were made in response?
- 3.Given that complaint investigations far outnumber routine inspections here, what is generating the volume of complaints, and how does the community track and respond to them internally?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604267
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 41
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 20
- Substantiated allegations
- 23
Available reports · 49
Complaint investigation
May 6, 2026
Complaint investigation
Apr 13, 2026
Complaint investigation
Apr 8, 2026
Facility evaluation
Mar 27, 2026
Complaint investigation
Mar 27, 2026
1–5 of 49 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,000 / mo
- Shared Rooms
- $5,000 / mo
- Studios
- $8,000 / mo
- Private Rooms
- $8,000 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 38 reviews published on other websites
AI review summary
Reviewers consistently praise Cloisters of the Valley for warm, attentive staff and beautiful grounds, though families should confirm care-level limits and pricing before move-in.
Read Full SummaryRead less
- Staff & care — Families repeatedly describe caregivers, nurses, and directors as compassionate, patient, and responsive, with several naming specific staff who became trusted, familiar faces to residents.
- Atmosphere & grounds — Reviewers consistently call the community beautiful and hotel-like, highlighting landscaped gardens, patios, fountains, and well-maintained interiors.
- Activities — A common theme is a creative, engaging activities calendar including live music, bingo, holiday events, exercise classes, and salon services.
- Communication — Multiple families mention staff proactively sharing updates, photos, and videos, and directors being quick to respond to questions or concerns.
- Dining — Meals are frequently described as delicious and served with attentive table service, though one recent review notes the food has recently improved.
- Value & pricing — A couple of older reviews suggest the community may not accept residents needing very high levels of care, so families should confirm current admission and care-level criteria on a tour.
- Financial transparency — Reviews don't detail how costs change as care needs increase, so it's worth asking directly about pricing tiers and any additional fees for memory care or higher assistance.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Cloisters of the Valley, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Cloisters of the Valley. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Cloisters of the Valley?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.