San Diego, California
Canyon Villas Retirement Community
Assisted Living · Independent Living
4282 Balboa Avenue, San Diego, CA 92117
Canyon Villas Retirement Community in San Diego offers independent living, assisted living, respite care, and hospice care on one campus so residents can transition between levels of care without relocating.
- Licensed capacity
- 133 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 1990
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Canyon Villas has one Type A finding, the state's most severe citation class, across more than 35 years of operation, alongside a steady stream of complaint investigations that have continued into the past three years.
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- Track record — Over 35.7 years of licensed operation, Canyon Villas has accumulated one Type A finding (the most severe citation class) and five Type B findings (administrative issues like paperwork or posting gaps), a modest total for a community of this size and tenure.
- Recent 3 years — The past three years show no Type A citations, but three Type B citations and three substantiated allegations were recorded, indicating the administrative and complaint activity has continued rather than resolved.
- Complaints — Complaint investigations (10 lifetime) outnumber routine inspections (4 lifetime), and about 28% of investigated allegations were substantiated, with five substantiated and thirteen unsubstantiated overall, so it is worth understanding what those substantiated cases involved.
- Operating tenure — More than three decades of continuous licensure gives useful context to weigh alongside the findings; a long track record with only isolated severe findings is a different picture than a short one with the same count.
- 1.Can you walk us through the Type A finding and what corrective actions were taken and verified afterward?
- 2.Which categories of allegations were substantiated in the past three years, and what changes were made in response?
- 3.Why have complaint investigations been more frequent than routine inspections, and what is the current process for addressing resident or family concerns?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #372004738
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 5
- Substantiated allegations
- 5
Available reports · 17
Facility evaluation
Dec 15, 2025
Complaint investigation
Mar 20, 2025
Complaint investigation
Feb 26, 2025
Complaint investigation
Jan 10, 2025
Facility evaluation
Jan 10, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,444 / mo
- Studios
- $7,444 / mo
- 1-Bedroom
- $9,334 / mo
Independent LivingStarting at$4,642 / mo
- Studios
- $4,642 / mo
- 1-Bedroom
- $6,732 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Room service
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 23 reviews published on other websites
AI review summary
Most recent reviews describe attentive staff, appealing grounds, and good food, though one older review flags poor dining quality, so families should verify current dining standards on a tour.
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- Staff & care — Reviewers repeatedly praise staff across departments as friendly, attentive, professional, and responsive, with some naming individual caregivers who go above and beyond.
- Atmosphere & grounds — Families consistently describe the grounds and interiors as beautiful, clean, and well-maintained, with a welcoming apartment-like setting and San Diego sunshine.
- Dining — Several recent reviews highlight fresh, varied, and delicious meals with daily-made soups and desserts, though this contrasts with an older complaint about cold food and small portions.
- Activities — Reviewers mention a full calendar of activities including crafts, exercise classes, bingo, shopping trips, and elaborate seasonal events with live entertainment.
- Value & pricing — One long-term family member notes that care costs have stayed reasonable even as their aunt's needs increased, compared to other communities charging more for higher care levels.
- Dining — An older review describes poor food quality, small cold portions, and unanswered complaints, so families should ask how dining has changed since then and taste a current meal.
- Communication — One reviewer had trouble getting a sales staff member's attention during a tour, so it's worth confirming current responsiveness from the sales and admissions team.
- Financial transparency — Reviews don't detail how fees adjust as care needs increase, so families should ask for a clear breakdown of pricing tiers and added service costs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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