San Diego, California
Atria Collwood
Assisted Living · Independent Living
5308 Monroe Avenue, San Diego, CA 92115
Atria Collwood offers assisted living and independent living in San Diego's Mid-City area, close to El Cajon Boulevard and Colina Park Golf Course.
- Licensed capacity
- 185 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 8
AI summary
Atria Collwood has 4 Type A findings across nearly 27 years of operation, with 1 of those occurring within the past three years alongside a heavy recent volume of complaint activity.
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- Track record — Over 26.7 years of licensed operation, the community has accumulated 4 Type A findings (the state's most severe citation class, tied to resident safety or care) and 10 Type B findings (administrative issues like paperwork or posting gaps), which is a record worth discussing directly with the community.
- Recent 3 years — One Type A citation and 11 Type B citations were issued from complaint-related visits in the past three years, so the most severe class of finding is not confined to the distant past.
- Complaints — The community shows 0 lifetime complaint investigations but 46 in the past three years alone, with 12 substantiated in that window; lifetime, 22 of 94 investigated allegations were substantiated, a rate of roughly 23%, while the majority were unsubstantiated.
- Operating tenure — Nearly 27 years of continuous licensing gives a long baseline to judge against, and a large 185-bed capacity means higher inspection and complaint volume is expected relative to smaller homes.
- 1.Can you walk through the most recent Type A citation from the past three years — what was found and what corrective action was taken?
- 2.Of the 12 substantiated allegations in the past three years, which categories were most common and how were they resolved?
- 3.What changes has the community made to reduce the volume of complaint investigations seen recently?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374600890
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 10
- Substantiated allegations
- 0
Available reports · 82
Complaint investigation
Aug 18, 2026
Complaint investigation
Apr 10, 2026
Facility evaluation
Apr 1, 2026
Complaint investigation
Apr 1, 2026
Complaint investigation
Mar 26, 2026
1–5 of 82 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,995 / mo
- Studios
- $2,995 / mo
- 1-Bedroom
- $5,795 / mo
Independent LivingStarting at$2,995 / mo
- Studios
- $2,995 / mo
- 1-Bedroom
- $5,590 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Chapel / Meditation room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
8 features
- Room service
- Outdoor / Patio dining
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 147 reviews published on other websites
AI review summary
Most families and residents praise Atria Collwood's warm, attentive staff and strong activities program, but recurring billing surprises and inconsistent food quality are worth clarifying before move-in.
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- Staff & care — Reviewers overwhelmingly describe staff as kind, attentive, and quick to learn residents' names, with many noting they treat residents like family.
- Activities — Residents enjoy a robust activity calendar including outings to local attractions, live entertainment, and regular restaurant trips.
- Atmosphere & grounds — Many describe the community as warm, homey, and welcoming, with pleasant outdoor spaces and gardens, though a few tours noted an older, less-polished feel.
- Dining — Most reviewers rate the food as good to excellent with plentiful choices, though a noticeable minority describe meals as bland, repetitive, or occasionally cold.
- Value & pricing — Several families feel the community offers strong value for the cost compared to other San Diego options, especially given included services like laundry and housekeeping.
- Financial transparency — Multiple residents and families report being charged unexpected fees or care-level increases without clear explanation or advance communication.
- Communication — Some reviewers mention gaps in communication around care changes, medication coordination, and staff turnover that families had to actively manage themselves.
- Staff & care — A handful of reviews mention understaffing at night or inconsistent follow-through on care needs like showering frequency or medical monitoring, so families should ask about staffing ratios and nighttime coverage.
- Cleanliness & maintenance — While most call the facility clean and well-kept, a few describe it as dated or in need of upkeep, so a firsthand tour is worth doing to assess current condition.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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