San Bruno, California

San Bruno Care Home

Assisted Living · Residential Care

1382 Williams Avenue, San Bruno, CA 94066

San Bruno Care Home in San Bruno, California provides assisted living and residential care in an intimate six-bed home.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
February 2012

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #415600841Last checked June 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
2
Complaints with substantiated allegations
1

AI summary

San Bruno Care Home, a small 6-bed home licensed since 2012, has 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 1 Type B administrative finding across 14.5 years, with both Type A findings and both substantiated allegations concentrated in the most recent complaint…

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investigation.

  • Track record — Over more than 14 years of operation, this home has accumulated 2 Type A findings and 1 Type B finding, a small number in absolute terms but notable because both severe findings trace to a single recent complaint rather than being spread across the licensed period.
  • Recent 3 years — The one complaint investigation in the past three years resulted in both Type A citations and both substantiated allegations, meaning the home's only documented complaint led to its most serious findings.
  • Complaints — There has been just one complaint investigation across the entire licensed period, and it substantiated 100% of the allegations raised, so the family should understand exactly what was found and what has changed since.
  • Operating tenure — A 14.5-year operating history gives useful signal here: the routine inspections outside this complaint window (life safety, staffing, and physical conditions checks) did not turn up additional Type A or Type B findings.
Ask the community
  1. 1.Can you walk us through what happened in the November 2023 complaint investigation and what the two Type A citations specifically addressed?
  2. 2.What corrective actions were taken after that investigation, and how has the state verified they were resolved?
  3. 3.Have there been any changes to staffing, training, or care protocols since 2023 in response to these findings?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #415600841
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
3
Complaint investigation visits
1
Type A citations · most severe class
2
Type B citations · administrative
1
Substantiated allegations
2

Available reports · 5

  • Facility evaluation

    Mar 26, 2026

    PDF
  • Facility evaluation

    Feb 24, 2026

    PDF
  • Facility evaluation

    Feb 11, 2025

    PDF
  • Facility evaluation

    Feb 8, 2024

    PDF
  • Complaint investigation

    Nov 15, 2023

    PDF

1–5 of 5 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$5,500 / mo
Studios
$5,500 / mo

Financial Assistance

Medi-Cal Assisted Living Waiver

Care & support

Daily Care Services

8 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Incontinence care

Specialized Care

2 services
  • Respite / Short-term care
  • Dementia care

Daily life & programs

Spaces & services

Amenities

6 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Activity room
  • Beauty salon / Barber

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space

Dining Options

4 features
  • Kosher meals available
  • All-day / Flexible meal times
  • Accommodates special diets
  • Vegetarian/Vegan Options

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

3.0

Averaged from 3 reviews published on other websites

AI review summary

Staff are described as pleasant and caring with a clean community, but families should carefully verify overnight staffing levels and billing policies before move-in.

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What reviewers praise
  • Staff & care — Reviewers consistently describe staff as pleasant, polite, and caring, and willing to answer questions about services.
  • Cleanliness & maintenance — The community is noted as clean and well-kept.
Worth asking about
  • Staff & care — Multiple reviewers point out there is no staff available overnight to assist residents with personal needs or mobility issues, making it more suitable for those who don't need nighttime assistance.
  • Financial transparency — One family was charged for a full month despite their loved one staying only 48 hours, so it's worth asking about billing and refund policies for short stays.
  • Communication — A prospective family had difficulty reaching staff by phone for fee information and did not receive a returned call, so ask about typical response times for inquiries.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishTagalog (Filipino)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by San Bruno Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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