Salinas, California
Madonna Gardens Assisted Living & Memory Care
Assisted Living · Memory Care
1335 Byron Drive, Salinas, CA 93901
Madonna Gardens is an assisted living and memory care community in the Los Olivos neighborhood of South Salinas, offering one-story living on a 7-acre property.
- Licensed capacity
- 88 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 6
AI summary
Over 9.1 years of operation, Madonna Gardens has accumulated 8 Type A findings — the state's most severe citation class, tied to resident safety or care — with 4 of them concentrated in just the past three years, alongside a heavier-than-typical complaint investigation load.
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- Recent 3 years — Half of the lifetime Type A total (4 of 8) and more than half of the substantiated allegations (10 of 12) fall within the last three years, indicating the concerning activity is recent rather than settled history.
- Complaints — 15 complaint investigations against only 4 inspections over the license period is a notably high ratio, and roughly 40% of investigated allegations were substantiated, meaning the complaints driving this record were frequently confirmed rather than dismissed.
- Track record — With 12 substantiated allegations and 8 Type A findings across the licensed period, this is an active pattern worth understanding in detail rather than an isolated incident.
- Operating tenure — At 88 beds and over 9 years licensed, Madonna Gardens has had ample inspection cycles to establish a track record, so the volume of findings reflects a sustained pattern rather than limited data.
- 1.What specific corrective actions were taken after the Type A citations issued in the past three years, and has the state verified they were resolved?
- 2.Which categories of allegations were substantiated in recent complaint investigations, and what changes has the community made in response?
- 3.Given that complaints have outnumbered routine inspections here, what is driving the volume of complaints and how does staff respond to them?
Source: California Department of Social Services (CDSS)
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- License number
- License #275202569
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 8
- Type B citations · administrative
- 7
- Substantiated allegations
- 12
Available reports · 22
Facility evaluation
Apr 8, 2026
Complaint investigation
Mar 12, 2026
Facility evaluation
Feb 12, 2026
Facility evaluation
Jul 24, 2025
Complaint investigation
Apr 9, 2025
1–5 of 22 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,495 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
6 services
- Parkinson's program
- Behavioral support
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.2Average RatingAveraged from 33 reviews published on other websites
AI review summary
Families consistently praise the warm, attentive staff and homey atmosphere at Madonna Gardens, but recent reviews raise recurring staffing turnover and front-desk responsiveness worth asking about.
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- Staff & care — Reviewers repeatedly describe caregivers as loving, patient, and attentive, often knowing each resident personally and going above and beyond in daily care.
- Atmosphere & grounds — The community is frequently described as clean, homey, and beautifully landscaped, with gardens, an aviary, and outdoor pathways residents enjoy.
- Activities — Families highlight a robust activity calendar including a salon, exercise classes, live music, puzzles, and movie nights that keep residents engaged.
- Dining — Most reviewers say the food is good to great, with several noting staff accommodate dietary needs like diabetic diets, though one review asked for more attention here.
- Communication — Several families mention staff proactively calling with updates and being responsive to concerns, easing worries for relatives living farther away.
- Staff & care — Multiple reviews over different years mention noticeable staff turnover, so it's worth asking how the community maintains consistency and training for new hires.
- Communication — One reviewer described a long wait at the front desk with no staff acknowledgment, so families should ask about reception coverage during busy times.
- Staff & care — A couple of reviews note the community lacks an on-site nurse or vehicle, so it's worth clarifying what medical and transportation support is actually available.
- Cleanliness & maintenance — While most reviews praise cleanliness, one mentioned an uncleaned carpet, so confirming routine housekeeping standards for resident rooms would be helpful.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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