Ivy Ridge Assisted Living

Ivy Ridge Assisted Living has accumulated a concerning compliance record during its three years of operation, with 11 Type A citations (serious violations affecting resident safety or care) and 17 substantiated allegations against the facility. The state has conducted 25 complaint investigations compared to just 3 routine inspections, indicating a pattern of ongoing compliance issues that have required regulatory attention. Roughly 26% of investigated allegations were substantiated, meaning more than one in four complaints had merit when the state reviewed them. The facility has also received 12 Type B citations for administrative or non-serious findings such as paperwork deficiencies or minor procedural gaps. Families considering this community should ask specifically which categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how the facility has addressed the underlying issues that led to multiple serious violations in areas like resident care plans and medication management. While the facility has been licensed for over three years, this record suggests systemic challenges that warrant careful scrutiny before making a placement decision.