Greenhaven Place Independent Lvg and Assisted Lvg

Greenhaven Place's compliance record over more than seven years of operation shows significant challenges that families should address directly with the community. The facility has accumulated 11 serious violations affecting resident safety or care (Type A citations) and 4 administrative or non-serious findings (Type B citations) across six routine inspections, indicating persistent issues with areas such as resident care plans and medication management. Additionally, 7 substantiated allegations have emerged from 12 complaint investigations, with roughly 21% of investigated allegations being substantiated — a concerning rate that suggests some complaints have merit. However, the recent trajectory shows improvement, with no Type A citations in the past three years, though 2 allegations were still substantiated during this period. The high volume of complaint investigations compared to routine inspections signals ongoing resident or family concerns that have prompted state oversight. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how they've addressed the underlying issues that led to the serious violations earlier in their operating history.