Great Haven

Great Haven's compliance record over nearly seven years of operation shows a mixed pattern with some concerning findings that warrant careful discussion with the community. The facility has received one serious violation affecting resident safety or care (Type A citation) and four administrative or non-serious findings (Type B citations) across ten total state visits. Two allegations against the facility have been substantiated, meaning roughly 40% of investigated complaints were found to have merit — families should ask which categories of allegations were substantiated and what corrective actions were taken and verified. The recent three-year period shows the Type A citation has not recurred, though substantiated allegations and minor administrative findings have continued. As a small six-bed home, the overall citation count reflects the facility's limited scale, but the substantiation rate and equal number of complaint investigations relative to routine inspections suggest families should inquire about the community's approach to resident care plans and staff training protocols. The facility's long operating tenure provides a substantial compliance history to evaluate, though the mix of findings indicates areas where oversight has identified room for improvement.