Eastern Manor

Eastern Manor's 12-year operating history shows a mixed compliance record with significant improvement in recent years. Over the facility's licensed period, the community received 3 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings), but notably, no Type A citations have occurred in the past three years despite continued state oversight including recent complaint investigations. The community has never had a substantiated allegation, with all 6 investigated allegations proving unsubstantiated, indicating that while concerns have been raised, they did not meet the threshold for regulatory action. With more than 12 years of consistent operations and a recent trajectory showing stronger compliance in critical areas like resident care plans and life safety standards, the record suggests the facility has addressed earlier issues. Families should feel confident asking about what specific improvements were made after the earlier citations and how the community maintains its current compliance practices.