Country Club Manor

Country Club Manor has accumulated a concerning compliance record over its nearly 8 years of operation, with 9 serious violations affecting resident safety or care (Type A citations) and 12 substantiated allegations out of 71 total complaints investigated. The community has been subject to an unusually high volume of complaint investigations — 38 compared to just 5 routine inspections — suggesting ongoing issues that have prompted repeated state oversight beyond the standard inspection schedule. Roughly 17% of investigated allegations were substantiated, indicating that a significant portion of the complaints filed against the facility had merit when examined by state regulators. The recent record shows the pattern continuing, with 8 substantiated allegations and 3 Type A citations occurring in just the past three years, demonstrating that serious compliance issues remain active rather than historical. Families should ask the community directly about the nature of the substantiated allegations, what specific corrective actions were implemented, and how the facility has addressed the underlying issues that led to both the serious violations in areas like medication management and resident care plans, as well as the sustained pattern of valid complaints requiring state intervention.