City Creek Assisted Living

City Creek Assisted Living has accumulated significant regulatory findings during its nearly five years of operation, with 28 Type A citations (serious violations affecting resident safety or care) and 35 substantiated allegations out of 100 total complaint investigations. The community has faced an unusually high volume of complaint-driven oversight, with complaint investigations far outnumbering routine inspections, and roughly 35% of investigated allegations were substantiated rather than unfounded. Families should ask the community which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how leadership has addressed the underlying issues that led to these patterns. The 28 Type A citations indicate repeated serious concerns that CDSS inspectors found during their reviews of resident care plans and life safety conditions. The recent record shows continued regulatory activity, with 13 Type A citations and 24 substantiated allegations in just the past three years, suggesting ongoing compliance challenges rather than improvement. Given this pattern, families should request detailed information about current quality improvement initiatives and consider how the community's compliance history aligns with their loved one's care needs.