Crown Point Villa

Crown Point Villa's compliance record over 4.4 years of operation shows one serious violation affecting resident safety or care and one administrative or non-serious finding, along with one substantiated allegation from the 10 complaints investigated by the state. For a small 6-bed facility, the community has drawn more complaint investigations (6) than routine inspections (4), suggesting some resident or family concerns have prompted state oversight. The substantiation rate is relatively low at roughly 10% of investigated allegations, meaning most complaints were found to be unsubstantiated or unfounded after investigation. However, families should ask the facility directly about the nature of the one substantiated allegation and what corrective actions were taken and verified by the state. The recent record shows that serious violations have been avoided in the past three years, though one substantiated allegation occurred during this timeframe, indicating that while routine inspection areas like medication management and staff training have been maintained without major issues, some operational concerns have warranted state follow-up.