Silvana Senior Care 4

Silvana Senior Care 4's compliance record over its five-year licensed period shows concerning patterns that warrant careful family discussion with the community. The facility has received 2 Type A citations (serious violations affecting resident safety or care) and 5 Type B citations (administrative or non-serious findings), along with 4 substantiated allegations out of 25 total complaint investigations. The complaint investigation volume is notably high relative to the facility's small size, with 12 investigations compared to only 5 routine inspections. Recent trends are particularly troubling, as both Type A citations occurred within the past three years during complaint investigations, indicating ongoing serious compliance issues rather than historical problems that have been resolved. Families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how the community has addressed the serious violations that triggered the Type A citations. The substantiation rate of roughly 16% suggests that while most investigated complaints were unfounded, a meaningful portion revealed legitimate compliance concerns.