Riverside, California
Westmont Of Riverside
Independent Living · Assisted Living · Memory Care
17050 Arnold Drive, Riverside, CA 92518
Westmont Of Riverside in Riverside, California offers independent living, assisted living, and memory care across a larger community with 225 licensed beds.
- Licensed capacity
- 225 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Westmont Of Riverside's lifetime inspection record shows zero Type A or Type B citations across 7 years, but a recent complaint-driven review surfaced 1 Type A finding and 2 Type B findings within the past three years, alongside 9 substantiated allegations overall.
Read Full SummaryRead less
- Track record — Five routine inspections over the full licensed period turned up no Type A (most severe) or Type B (administrative) citations, but that clean inspection history sits alongside a much more active complaint investigation record.
- Recent 3 years — In the past three years, complaint investigations produced 1 Type A citation and 2 Type B citations, meaning the most serious finding on record is a recent one rather than something from early in the community's history.
- Complaints — With 18 complaint investigations in the past three years against just 3 routine inspections in that same window, oversight of this community has been driven far more by complaints than by scheduled visits.
- Substantiated allegations — Of the allegations investigated over the community's licensed period, 9 were substantiated and roughly 16% of all investigated allegations were confirmed, with 3 of those substantiated allegations falling in the past three years.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.Can you walk me through what the recent Type A and Type B citations involved and what has changed since?
- 3.Given the high volume of complaint investigations relative to inspections, what is driving that pattern and how does the community track resolution?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #331880776
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 38
Facility evaluation
Mar 4, 2026
Complaint investigation
Oct 1, 2025
Facility evaluation
Sep 30, 2025
Complaint investigation
Aug 23, 2025
Complaint investigation
Jul 12, 2025
1–5 of 38 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
17 features
- Café / Bistro
- Pet Friendly
- Private bathroom
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Fireplace / Common fireplace
- Art studio / Craft room
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Woodworking Shop
- Piano / Music room
- Swimming pool / Hot tub
- Movie theater / Media room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Outdoor common space
- Patio seating areas
- Raised garden beds
- Putting green / Golf
Dining Options
9 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- International cuisine
- Restaurant-style dining
- Locally-inspired cuisine
- Room service
- All-day / Flexible meal times
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
3.5Average RatingAveraged from 162 reviews published on other websites
AI review summary
Westmont offers attractive grounds, friendly frontline staff, and strong amenities, but families should ask directly about dining wait times, billing practices, and management responsiveness before moving in.
Read Full SummaryRead less
- Staff & care — Frontline caregivers, med techs, and desk staff are frequently described as friendly, attentive, and helpful, even when management responsiveness lags.
- Atmosphere & grounds — Reviewers consistently praise the beautiful, resort-style grounds, clean common areas, and amenities like pools, gyms, and pickleball courts.
- Activities — A wide variety of activities, entertainment, and outings is repeatedly highlighted as a strength that keeps residents engaged.
- Value & pricing — Many families feel the apartments, room sizes, and overall value for money are strong, especially compared to other communities toured.
- Communication — Several reviewers note that specific staff members and case managers are proactive, responsive, and go out of their way to keep families informed.
- Dining — Long wait times, cold food, and inconsistent service in the dining room are the most frequently repeated complaint across many reviews.
- Financial transparency — Multiple residents describe unexpected fee increases, confusing contract terms, and disputes over billing, deposit deductions, or promised referral bonuses.
- Communication — A number of reviews describe difficulty reaching executive directors or billing offices, with slow or ignored follow-up on concerns.
- Staff & care — Staff turnover, especially at the director and kitchen levels, is mentioned often enough that families should ask about current retention and staffing levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Westmont Of Riverside, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Westmont Of Riverside. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Westmont Of Riverside?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.