Riverside, California
Cottages at Riverside
Memory Care
6280 Clay Street, Riverside, CA 92509
Cottages at Riverside is a memory care community in Riverside, California, offering specialized dementia and Alzheimer's care as well as respite care in a home-like cottage setting.
- Licensed capacity
- 110 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Cottages at Riverside has 2 Type A findings and 3 Type B findings across 13 years of operation, and both Type A findings occurred within the past three years.
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- Track record — Over 13 years of licensure, the community has drawn 2 Type A citations (the state's most severe class, tied to resident safety or care) and 3 Type B citations (administrative issues like paperwork or posting requirements).
- Recent 3 years — Both Type A citations date to the past three years, meaning the concerning findings are recent rather than spread evenly across the community's history — worth understanding what prompted them and what has changed since.
- Complaints — The community has seen 28 complaint investigations against only 5 routine inspections over its history, and 16 of those complaints came in just the past three years, a notably high volume of complaint activity relative to inspection visits.
- Substantiation rate — Of the allegations investigated, 3 were substantiated against 71 unsubstantiated and 2 unfounded, a substantiation rate around 4 percent — most complaints did not result in a confirmed finding, but the sheer number of complaints filed is itself part of the picture.
- 1.Can you walk us through what led to the two Type A citations in the past three years and what corrective actions were verified afterward?
- 2.Given the high number of complaint investigations relative to inspections, what categories of complaints are most common here, and how does the community track and respond to them?
- 3.Which allegations were substantiated, and what specific changes to staffing, training, or procedures followed?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #336425840
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 28
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 3
- Substantiated allegations
- 3
Available reports · 42
Facility evaluation
Mar 26, 2026
Complaint investigation
Feb 3, 2026
Facility evaluation
Oct 27, 2025
Complaint investigation
Jun 9, 2025
Complaint investigation
Apr 29, 2025
1–5 of 42 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$4,600 / mo
- Shared Rooms
- $4,600 / mo
- Private Rooms
- $5,700 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
10 features
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Altered-texture food options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 200 reviews published on other websites
AI review summary
Families overwhelmingly praise the warm, homelike cottage design and attentive staff, but should ask specifically about staffing levels, food quality consistency, and communication during care-level reassessments.
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- Staff & care — Reviewers consistently describe caregivers and administrators as kind, attentive, and knowledgeable, with many noting long staff tenure and low turnover in office and nursing roles.
- Atmosphere & grounds — The separate cottage layout with secured courtyards and walking paths is repeatedly praised for feeling like a home or neighborhood rather than an institutional facility.
- Activities — Families frequently highlight a lively activities calendar, family events like luaus and Easter brunches, and an activities director credited with genuinely engaging residents.
- Cleanliness & maintenance — Many reviewers note the cottages are clean, odor-free, and well-kept, contributing to a cheerful rather than clinical feel.
- Dining — Most reviewers say meals smell and taste good and residents eat well, though this is not universal.
- Communication — Several families describe difficulty reaching staff by phone, delayed callbacks, and inconsistent updates from in-house doctors or during transitions, so ask how routine and after-hours communication works.
- Staffing levels — A number of reviews raise concerns about overnight staffing ratios and turnover among caregivers and kitchen staff, so confirm current staffing levels and stability.
- Financial transparency — Some families report unexpected care-level reassessments and fee increases without adequate explanation, so clarify in advance how and when charges can change.
- Dining consistency — While many praise the food, a few reviewers mention cold meals, weight loss, or kitchen staff changes affecting quality, worth verifying on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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