Riverside, California
Citrus Place
Assisted Living · Memory Care · Independent Living
7898 California Avenue, Riverside, CA 92504
Citrus Place in Riverside offers assisted living, memory care, and independent living for older adults.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 6
AI summary
Citrus Place has 3 Type A findings across 5.7 years of licensed operation, with 2 of those occurring within the past three years, alongside 9 substantiated allegations out of 25 complaint investigations.
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- Track record — Over a relatively short licensing history, the community has accumulated 3 Type A citations (the state's most severe class, tied to resident safety or care) and 8 Type B administrative citations, a notable volume for a facility licensed since late 2020.
- Recent 3 years — Nearly all the severity in this record is recent: 2 of the 3 Type A citations and 9 substantiated allegations fall within the past three years, indicating this is an active pattern rather than a resolved one.
- Complaints — Complaint investigations (25 lifetime, 16 in the past three years) far outnumber routine inspections (4 lifetime), and roughly 19% of investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded but a meaningful share were confirmed.
- Operating tenure — At 5.7 years licensed, Citrus Place has enough inspection and complaint history to draw reasonably reliable conclusions, and that history shows a cluster of activity concentrated in late 2024 and into 2026.
- 1.Which specific categories of allegations were substantiated in the 2024 and 2026 investigations, and what corrective actions were taken and verified by the state?
- 2.What changes has the community made since the recent Type A citations to prevent recurrence?
- 3.Given the high volume of complaint investigations relative to inspections, what is driving the frequency of complaints at this community?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #331880924
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 25
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 8
- Substantiated allegations
- 9
Available reports · 28
Complaint investigation
Apr 15, 2026
Complaint investigation
Apr 15, 2026
Complaint investigation
Apr 2, 2026
Complaint investigation
Apr 2, 2026
Facility evaluation
Nov 21, 2025
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,890 / mo
- 1-Bedroom
- $4,890 / mo
Independent LivingStarting at$3,000 / mo
- Studios
- $3,000 / mo
- 1-Bedroom
- $3,730 / mo
Memory CareStarting at$5,205 / mo
- Shared Rooms
- $5,205 / mo
- 1-Bedroom
- $5,845 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Swimming pool / Hot tub
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
- Raised garden beds
Dining Options
5 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 280 reviews published on other websites
AI review summary
Citrus Place is overwhelmingly praised for warm, attentive staff and a lively, homelike atmosphere, though families should ask about staffing consistency, maintenance follow-through, and how pricing compares at higher care levels.
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- Staff & care — Reviewers consistently describe staff as friendly, attentive, and knowledgeable, often knowing residents by name across departments including maintenance and housekeeping.
- Activities — Families frequently highlight a robust activities calendar including excursions, crafts, bingo, and themed events like luaus and holiday meals that keep residents engaged.
- Dining — Many reviews praise the food as delicious and varied, with special mention of cloth napkins, holiday meals, and desserts, though a few call the food service basic or repetitive.
- Atmosphere & grounds — The community is repeatedly described as clean, bright, beautifully landscaped, and welcoming, with spacious apartments and inviting courtyards.
- Communication — Numerous families note staff are responsive to calls and questions and helpful during difficult transitions like moving a loved one into memory care.
- Staff & care — A handful of reviews mention overworked caregivers, inconsistent night-shift attentiveness, and requests for more staff during meals and in resident rooms, so families should ask about staffing ratios and supervision at different times of day.
- Cleanliness & maintenance — A few reviews describe slow repairs, water stains, and maintenance issues, so it is worth confirming how quickly maintenance requests are typically resolved.
- Value & pricing — Some reviewers found the community pricey or noted the cost as the main downside, so families should verify current pricing and how costs change as care needs increase.
- Communication — One review described a pushy sales approach and follow-up calls after a tour, so it may help to ask directly about the admissions process and any pressure to commit quickly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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