Citrus Place

Citrus Place's compliance record over nearly six years of operation shows a pattern of regulatory concerns that families should examine closely. The community has received 3 Type A citations for serious violations affecting resident safety or care and 8 Type B citations for administrative or non-serious findings since licensing in late 2020. The state has conducted 25 complaint investigations compared to just 4 routine inspections, indicating a significantly higher volume of resident or family concerns than typical. Of the allegations investigated, 9 were substantiated while 34 were unsubstantiated, meaning roughly 19% of investigated complaints were validated by the state. Families should ask the community which categories of allegations were substantiated and what corrective actions were taken and verified. The recent record shows no improvement, with all substantiated allegations and Type A citations occurring within the past three years, suggesting ongoing challenges with areas like resident care plans or medication management that routine inspections are designed to monitor.