Riverside, California
CalOaks Senior Living
Assisted Living
3891 Polk Street, Riverside, CA 92505
CalOaks Senior Living is a residential care community in Riverside, California offering assisted living care.
- Licensed capacity
- 74 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2014
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
CalOaks Senior Living has accumulated 7 Type A findings (the most severe citation class, tied to resident safety or care) and 11 Type B administrative findings over more than 12 years of operation, but none of the Type A findings occurred in the past three years, during which activity has shifted toward more frequent…
Read Full SummaryRead less
state inspection and fewer complaint investigations with a clean severe-citation record.
- Track record — Over 12-plus years of licensure, the community has drawn 7 Type A and 11 Type B citations, a meaningful lifetime total that families should weigh alongside the more recent trend.
- Recent 3 years — In the past three years, dated inspection and complaint visits show zero Type A citations and just one Type B citation, indicating the most severe findings are concentrated earlier in the operating history rather than ongoing now.
- Complaints — Complaint investigations (29 lifetime) far outnumber routine inspections (4 lifetime), and roughly 9% of all investigated allegations were substantiated, with 5 substantiated lifetime and 2 of those in the past three years.
- Operating tenure — More than 12 years of continuous licensure gives this record real depth, meaning the recent clean stretch on severe findings is based on a reasonable number of inspection and complaint cycles rather than a short sample.
- 1.Can you walk through what the 7 Type A findings involved and what corrective actions were verified by the state?
- 2.What changed operationally around three years ago that coincides with the drop in Type A findings and complaint volume?
- 3.Of the 5 substantiated allegations, which categories were involved and how were they resolved?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #336426029
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 29
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 11
- Substantiated allegations
- 5
Available reports · 39
Facility evaluation
Feb 17, 2026
Complaint investigation
Jan 20, 2026
Complaint investigation
Sep 23, 2025
Complaint investigation
Sep 23, 2025
Complaint investigation
Jul 21, 2025
1–5 of 39 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Private Rooms
- $4,500 / mo
- Studios
- $5,300 / mo
- 1-Bedroom
- $6,100 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.1Average RatingAveraged from 15 reviews published on other websites
AI review summary
Reviews are sharply divided between families praising a warm, well-run community and others reporting serious neglect and safety incidents, so this needs careful in-person verification.
Read Full SummaryRead less
- Atmosphere & grounds — Some reviewers describe a peaceful, family-oriented setting with a pleasant ambiance and amenities like a prayer room.
- Dining — Meals are praised by some reviewers as nutritious and well-prepared.
- Staff & care — Several reviewers highlight friendly, attentive staff and a dedicated daily nurse providing personalized care.
- Activities — Reviewers mention engaging activities and a welcoming community atmosphere for residents.
- Staff & care — Multiple reviewers report serious lapses including overmedication, lack of bathing, and unresponsive staff during medical issues, so families should ask about medication management protocols and staff-to-resident ratios.
- Cleanliness & maintenance — At least one reviewer described unsanitary kitchen conditions, including pest issues, so it's worth touring the kitchen and resident areas directly.
- Communication — Some reviewers describe difficulty reaching management or getting clear answers during emergencies, making it important to ask how the facility handles urgent family communication.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby CalOaks Senior Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by CalOaks Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of CalOaks Senior Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.