Ridgecrest, California
High Desert Haven
Assisted Living · Memory Care
1240 College Heights Boulevard, Ridgecrest, CA 93555
High Desert Haven is a residential care facility in Ridgecrest, California offering assisted living and memory care for seniors, licensed by the California Department of Social Services.
- Licensed capacity
- 154 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 5
AI summary
In just over a year of licensed operation, High Desert Haven has accumulated 12 Type A findings (the state's most severe citation class, tied to resident safety or care) and 12 substantiated allegations, with 6 of those Type A findings and all 12 substantiated allegations occurring within the past three years.
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- Track record — Across roughly 1.3 years of licensure, this community has drawn 12 Type A and 15 Type B (administrative) citations along with 12 substantiated allegations, a dense concentration of findings for such a short operating history.
- Recent 3 years — The recent slice mirrors the lifetime totals almost exactly, meaning this is an active, ongoing pattern rather than an older issue the community has since resolved.
- Complaints — Complaint investigations (14) outnumber routine inspections (1) over the licensed period, and about 34% of investigated allegations were substantiated, indicating complaints have been a primary driver of the findings on record.
- Operating tenure — With only about 1.3 years since licensing in May 2025, this is a very limited operating history, so the volume of findings is compressed into a short window rather than spread across a longer track record.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
- 2.What specific changes has leadership made in response to the Type A citations issued in the past three years?
- 3.How does the community explain the high number of complaint investigations relative to routine inspections during its first year of operation?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #157209516
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 12
- Type B citations · administrative
- 15
- Substantiated allegations
- 12
Available reports · 23
Facility evaluation
May 13, 2026
Complaint investigation
May 13, 2026
Complaint investigation
May 13, 2026
Facility evaluation
May 12, 2026
Complaint investigation
Apr 29, 2026
1–5 of 23 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,300 / mo
- Private Rooms
- $5,300 / mo
- Studios
- $5,500 / mo
- 1-Bedroom
- $6,700 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.5Average RatingAveraged from 8 reviews published on other websites
AI review summary
Older reviews describe a warm, well-run community with attentive staff, but recent reviews under new ownership raise serious concerns about care quality and communication that families should investigate closely.
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- Staff & care — Long-tenured reviewers describe staff as genuinely caring, professional, and treating residents like family, particularly under the previous ownership.
- Dining — Multiple reviewers praise the food as high quality, well-prepared, and served in a pleasant dining room setting.
- Activities — Reviewers note a robust activity calendar including exercise classes, bingo, trivia, on-site church services, and birthday recognition.
- Atmosphere & grounds — Older reviews describe the facility as clean, well-maintained, with private living units and a friendly, safe atmosphere.
- Communication — A recent reviewer describes major difficulty reaching a family member in memory care due to phone number changes and unreturned calls from management.
- Staff & care — Recent reviews claim that under new ownership experienced caregivers have left and care quality has declined, so families should ask about current staff retention and training.
- Financial transparency — One reviewer alleges price increases alongside reduced services since the ownership change, so families should confirm current pricing structure and what is included at each care level.
- Ownership transition — Given the contrast between older and newer reviews, families should ask directly about what has changed operationally since new ownership took over in mid-2024.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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